KAREN E HUNT
ELDORADO,OH
Summary
Proactive Utility Clerk with extensive experience in payment record management, customer service, and data analysis. Successfully managed billing processes, reconciled accounts, and facilitated external audits. Skilled in UAN, cash handling, and document management, offering strong problem-solving abilities and attention to detail.
Overview
17
17
years of professional experience
Work History
Utility Clerk
Village of Eldorado
04.2008 - Current
- Accurately completed all payment records for each month.
- Answered phones and emails regarding utility services and billing.
- Prepared work order requests for new service, outages and maintenance actions.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Compiled and analyzed data to produce reports.
- Created and maintained detailed records of all office activities.
- Processed customer billing invoices and payments daily for monthly billing cycle.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- I have read the water and electric meters since 2012 .
Clerk/Treasurer
Village of Eldorado
04.2008 - Current
- Oversaw the successful completion of external audits without any major findings or issues raised by auditors.
- Reconciled monthly statements, invoices and expense accounts, keeping records accurate, and current.
- Assisted in annual budget preparation by compiling financial data and forecasting future expenses.
- Have used the Uniform Accounting Network (UAN) since 2008.
Education
Associate of Science - Nuclear Medicine Technologist
Kettering College of The Medical Arts
Kettering, OH05-1993
Skills
- Cash Management
- Cash Handling
- Document Management
- Basic accounting
- Flexible and Adaptable
- Problem-solving abilities
Timeline
Utility Clerk
Village of Eldorado
04.2008 - Current
Clerk/Treasurer
Village of Eldorado
04.2008 - Current
Associate of Science - Nuclear Medicine Technologist
Kettering College of The Medical Arts
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