Karetta Lux
Houston,TX
Summary
Dynamic office assistant with proven expertise at Houston Neurological Institute, excelling in office management and record keeping. Recognized for enhancing communication and efficiency through effective scheduling and correspondence handling. A dedicated team player with strong problem-solving skills, committed to delivering exceptional administrative support and fostering a collaborative work environment.
Overview
2026
2026
years of professional experience
Work History
OFFICE ASSISTANT FRONT/BACKEND
Houston Neurological Institute
- Coordinated scheduling for efficient use of team resources and time.
- Improved office organization by maintaining accurate records and filing systems.
- Supported daily administrative tasks to ensure smooth operation of office functions.
- Enhanced communication within the team by managing correspondence and distributing information.
Teacher Assistant, Activities Grade 1
Little Hands Academy
- Developed lesson plans to enhance student engagement and understanding.
- Fostered student learning by creating interactive classroom activities.
- Improved educational outcomes with tailored teaching strategies.
- Guided students in developing critical thinking skills, promoting academic growth.
- Increased student participation by implementing diverse teaching methods.
- Enhanced classroom environment with collaborative projects and group activities.
- Improved student performance by adapting teaching methods to diverse learning styles.
- Monitored student progress to identify areas for improvement and provide support.
- Promoted a positive learning environment, nurturing student confidence and motivation.
- Strengthened student-teacher relationships by maintaining open communication and accessibility.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Continuously pursued professional development opportunities such as workshops or conferences to stay current in educational trends.
- Fostered positive learning environment that encouraged student curiosity and critical thinking.
- Created and developed lesson plans to meet students' academic needs.
- Helped students explore concepts with engaging, learning-focused activities.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Shifted between formal and informal methods of teaching to keep students engaged.
Skating Carhop
Sonic
- Answered guest questions and promoted special products.
- Communicated with management and associates to set and exceed sales and customer satisfaction goals.
- Balanced orders on trays weighing over Number lbs and delivered them to cars.
- Collaborated with team members to maintain a clean, organized, and safe work environment.
- Memorized orders and maintained Number% accuracy in high-traffic times.
- Enhanced guest entertainment by balancing and delivering food and beverage orders while roller skating.
- Displayed expert knowledge of menu offerings and ingredients to assist customers in making informed choices based on dietary restrictions or preferences.
- Demonstrated excellent problem-solving skills when faced with unexpected challenges or obstacles during shifts.
- Provided accurate change and order receipts promptly when processing and completing customers' cash transactions.
- Maximized efficiency in food preparation tasks while maintaining high standards of cleanliness within the workspace.
- Contributed to a positive atmosphere by demonstrating an upbeat attitude and strong work ethic.
- Adapted quickly to changing weather conditions or equipment issues while continuing to provide seamless service.
- Completed company training program in record time.
- Performed activities visible by customers while roller-skating, comprising serving, food preparation, tray removal and assembly of beverage orders.
- Exceeded daily sales targets by upselling menu items and promoting special offers to customers.
- Streamlined the order-taking process by effectively communicating with kitchen staff about any special requests or modifications.
- Resolved customer complaints promptly, addressing concerns professionally and courteously.
- Assisted in training new employees on proper skating techniques, safety protocols, and customer service best practices.
- Welcomed and greeted guests and delivered outstanding customer service.
- Managed time effectively during busy periods to ensure all customers were served promptly without compromising service quality.
- Delivered orders accurately and quickly, ensuring customers received their food fresh and hot.
- Consistently met or exceeded performance goals set by management for speed, accuracy, and customer satisfaction ratings.
- Supported other team members when needed, fostering a collaborative work environment focused on delivering exceptional customer experiences.
- Maintained inventory levels by restocking supplies as needed throughout shifts.
- Participated in regular team meetings, offering constructive feedback and suggestions for improvements to enhance overall operations.
- Handled cash transactions efficiently, ensuring accurate payment processing for each order.
- Enhanced customer satisfaction by providing friendly and efficient service as a Skating Carhop.
- Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
- Operated headset communication system to take orders quickly and accurately from customers.
- Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
- Maintained positive and professional attitude to instill business confidence and promote repeat business with customers.
- Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
- Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Cosmetology Student
SelfHelpWorks
Mobile
03.2001 - 03.2025
- Mentored fellow students in various cosmetology practices by sharing expertise gained through hands-on experience and coursework completion.
- Enhanced client satisfaction by providing personalized cosmetology services tailored to individual needs and preferences.
- Provided thorough consultations before each appointment to understand client goals thoroughly and create customized plans accordingly.
- Demonstrated proficiency in various hair styling techniques, including cutting, coloring, perming, straightening, extensions application, and updo creation.
- Received positive feedback from clients for excellent customer service skills, attention to detail, and ability to make them feel comfortable throughout their appointments.
- Delivered educational workshops on basic hair care and styling techniques, empowering clients to maintain their looks at home.
- Assisted clients in selecting hairstyles that complemented their facial features and personal style, boosting their self-esteem.
- Improved customer satisfaction by providing comprehensive consultations to understand their style preferences and needs.
- Maintained clean and sanitized workstation, ensuring safe and welcoming environment for clients.
Owner/Operator Truck Driver
KARETTA LUX ENTERTAINMENT LLC
Angleton, Texas
01.2013 - 05.2022
OFFICE ASSISTANT
Memorial Hermann Convient Care Center
Pearland, TX
03.2011 - 04.2013
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Expedited document processing with accurate data entry and timely filing.
Sales/Cashier
Bucees Convient Store
Angleton, TX
01.2008 - 03.2010
- Assisted colleagues during busy periods, demonstrating teamwork and adaptability in fast-paced environments.
- Enhanced store sales by upselling products and suggesting additional items to customers.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Balanced cash drawer accurately at the end of each shift, demonstrating strong attention to detail.
- Reviewed new promotions and monitored price changes.
- Assisted in inventory management, conducting regular stock checks and replenishing merchandise as needed.
- Coordinated effectively with fellow employees on shift changes, ensuring seamless transitions between shifts while minimizing downtime.
- Operated cash register to record transactions accurately and efficiently.
- Processed refunds and exchanges in accordance with company policy.
- Learned duties for various positions and provided backup at key times.
- Worked with floor team and managers to meet wide range of customer needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Set up new sales displays each week with fresh merchandise.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Performed cash, card, and check transactions to complete customer purchases.
- Handled high volumes of transactions during peak hours, maintaining composure under pressure.
- Resolved customer issues promptly, ensuring positive experiences and repeat business.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Improved customer satisfaction by providing efficient and accurate cashiering services.
- Collaborated with team members to achieve daily sales targets and deliver exceptional customer service.
- Processed returns and exchanges with efficiency, adhering to company policies and procedures.
- Contributed to store growth by participating in promotional events and engaging with potential customers.
- Ensured smooth transactions with the use of point-of-sale systems and cash registers.
Cashier Helper
Wataburger
Angleton, TX
03.2008 - 12.2008
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Provided friendly service even during stressful situations or periods of high volume without compromising accuracy or efficiency.
- Supported fellow cashiers with additional tasks, contributing to overall team efficiency.
- Maintained cleanliness of the cashier area, promoting a positive store environment for both employees and customers.
Medical Assistant/CNA/CPR/Shower/Nutrition Assist
Cypress Woods Care Center
Angleton, Texas
06.2007 - 09.2007
- Assisted healthcare team by preparing patients for examinations.
- Improved patient flow by organizing appointment schedules efficiently.
- Conducted routine administrative tasks to ensure smooth clinic operations.
- Supported physicians by handling medical instruments during procedures.
Counselor's Assistant
Karena Hubbard and Associates
Angleton, TX
09.2005 - 12.2006
- Relayed relevant patient care details to supervisory staff.
- Supported supplemental programming in office to enhance patient recovery and developed individual program plans.
- Attended trainings, staff meetings and professional development seminars, enhancing performance and supporting departmental goals.
- Prepared materials for individual and group therapy sessions, anticipating unique patient needs accordingly.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Performed various administrative tasks by filing, copying and faxing documents.
- Obtained payments from patients and scanned identification and insurance cards.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Registered and verified patient records before triage with most up-to-date information.
Education
Highschool Diploma -
Angleton High School
Angleton, TX05.2007
Skills
- Office management
- Data entry
- Document filing
- Administrative support
- Calendar management
- Correspondence handling
- Telephone etiquette
- Meeting coordination
- Supply management
- Record keeping
- Mail distribution
- Report preparation
- Travel arrangements
- Customer interaction
- Database management
- File organization
- Office equipment operation
- Time management
- Scheduling support
- Task prioritization
- Mailing logistics
- Supply ordering
- Memo drafting
- Visitor reception
- Information distribution
- Office coordination
- General supervision
- Communication skills
- Detail orientation
- Organization skills
- Typing proficiency
- Clerical support
- Team collaboration
- Project assistance
- Office maintenance
- Professional demeanor
- Task execution
- Problem solving
- Information retrieval
- Expense tracking
- Resource allocation
- Document formatting
- Inventory control
- Meeting preparation
- Appointment setting
- Customer service
- Positive attitude
- Verbal communication
- Dedicated team player
- Office administration
- Resourceful
- Prioritizing work
- Mail handling
- Appointment scheduling
- Professional and mature
- Front office management
- Document management
- Scheduling
- Office supplies management
- Schedule management
- Relationship building
- Bookkeeping
- Invoice processing
Timeline
Owner/Operator Truck Driver
KARETTA LUX ENTERTAINMENT LLC
01.2013 - 05.2022
OFFICE ASSISTANT
Memorial Hermann Convient Care Center
03.2011 - 04.2013
Cashier Helper
Wataburger
03.2008 - 12.2008
Sales/Cashier
Bucees Convient Store
01.2008 - 03.2010
Medical Assistant/CNA/CPR/Shower/Nutrition Assist
Cypress Woods Care Center
06.2007 - 09.2007
Counselor's Assistant
Karena Hubbard and Associates
09.2005 - 12.2006
Cosmetology Student
SelfHelpWorks
03.2001 - 03.2025
OFFICE ASSISTANT FRONT/BACKEND
Houston Neurological Institute
Teacher Assistant, Activities Grade 1
Little Hands Academy
Skating Carhop
Sonic
Highschool Diploma -
Angleton High School