Karina Garcia
Northlake,IL
Summary
Professional and personable Esthetician student with hands-on knowledge of skincare and a strong background in customer service. Experienced in managing front desk operations, scheduling appointments, multitasking in fast-paced environments, and providing exceptional client care. Skilled in problem-solving, handling confidential information, and creating a welcoming, organized atmosphere in medical esthetic settings. Dedicated to ensuring smooth daily operations while delivering a high-quality patient experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Passenger Assistance Agent
United Ground Express
Chicago, IL
04.2023 - 08.2025
- Assisted in coordinating ground operations to ensure timely flight departures.
- Managed baggage handling processes to maintain efficiency and accuracy.
- Implemented process improvements to enhance customer service experiences.
- Facilitated communication between ground staff and airline personnel for seamless operations.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Coordinated daily operations to ensure timely and efficient aircraft handling.
Sales Associate
CHAMPS
Norridge, IL
10.2024 - 01.2025
- Engaged customers with product knowledge to enhance sales experience.
- Managed inventory levels to ensure product availability and organization.
- Processed transactions efficiently using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
Education
Aesthetics
Universal Spa Academy
Downers Grove, IL07.2026
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Teamwork
- Attention to detail
- Time management
- Teamwork and collaboration
- Relationship building
- Organizational skills
- Product sales
- Schedule management
- Multitasking
- Reliability
Certification
Brow an lashes certifications
Skin Script Product Knowledge Certification
Pca Product Knowledge Certification
Aesthetics Exposed Certification
Languages
Spanish
Native or Bilingual
Timeline
Sales Associate
CHAMPS
10.2024 - 01.2025
Passenger Assistance Agent
United Ground Express
04.2023 - 08.2025
Aesthetics
Universal Spa Academy