Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kari Gwaltney

Fenton

Summary

Dynamic and dedicated server with a strong work ethic and exceptional customer service skills, honed at BrickStreet. Proven ability to engage guests and manage multiple tables efficiently, ensuring satisfaction and repeat business. Proficient in POS systems and committed to fostering team collaboration for seamless service delivery.

Overview

25
25
years of professional experience

Work History

Server

BrickStreet
07.2022 - 09.2025
  • Provided exceptional customer service by addressing guest inquiries and ensuring satisfaction.
  • Collaborated with kitchen staff to ensure timely delivery of food and beverages.
  • Maintained cleanliness and organization of dining area to enhance guest experience.
  • Assisted in setting up and breaking down events, ensuring efficient service flow.

Server

Holly Hotel
03.2021 - 07.2022
  • Supported team members by communicating effectively and fostering a positive work environment.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Bartender

Waldenwoods Resort
01.2017 - 03.2021
  • Crafted and served a variety of cocktails and beverages to enhance guest experience.
  • Managed inventory levels and restocked supplies to maintain operational efficiency.
  • Trained new bartenders on drink preparation techniques and customer service standards.
  • Implemented streamlined processes for order taking and service delivery during peak hours.

Server/Bartender

The Fenton Hotel
01.2001 - 07.2008
  • Delivered exceptional customer service, ensuring guest satisfaction and repeat business.
  • Trained and mentored new staff on menu items and service protocols.
  • Managed multiple tables efficiently during peak hours, maintaining high service standards.
  • Collaborated with kitchen staff to ensure timely food preparation and accurate orders.

Education

Associate of Arts - Cosmetology

Charles Stewart Mott Community College
Flint, MI
05-2001

Associate of Science - Legal Secretary

Charles Stewart Mott Community College
Flint, MI
09-1999

Skills

  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Team collaboration
  • POS system
  • Food and drink knowledge

Timeline

Server

BrickStreet
07.2022 - 09.2025

Server

Holly Hotel
03.2021 - 07.2022

Bartender

Waldenwoods Resort
01.2017 - 03.2021

Server/Bartender

The Fenton Hotel
01.2001 - 07.2008

Associate of Arts - Cosmetology

Charles Stewart Mott Community College

Associate of Science - Legal Secretary

Charles Stewart Mott Community College

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