Kari Johson
MOUNT PLEASANT,NC
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
14
14
years of professional experience
Work History
Sales Consultant
SYSCO Food Services
Concord , NC
03.2022 - Current
- Developed and maintained relationships with clients to increase sales revenue.
- Analyzed customer needs and preferences to recommend appropriate products.
- Provided detailed product information to customers, including features, prices, and availability.
- Resolved customer complaints and inquiries in a timely manner.
Manager
Punchy's Diner
Concord , CA
06.2010 - 12.2021
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Coached, mentored and trained team members in order to improve their job performance.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Established processes to ensure efficient workflow throughout the organization.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Maintained up-to-date records of employee attendance, payroll information, vacation requests.
Civil Engineer
Irminger Consulting
Concord , NC
02.2012 - 05.2014
- Attended meetings and site locations to gather data for project work.
- Inspected plans and existing sites for compliance with civil codes relating to grading and drainage of paved surfaces.
- Complied with federal regulations in regards to water quality.
Education
Bachelor of Science - Civil Engineering
University of North Carolina At Charlotte
Charlotte, NC05.2009
Skills
- Goal-oriented
- Issue and conflict resolution
- Friendly, positive attitude
- Decision-making
- Time management
- Organizational skills
Timeline
Sales Consultant
SYSCO Food Services
03.2022 - Current
Civil Engineer
Irminger Consulting
02.2012 - 05.2014
Manager
Punchy's Diner
06.2010 - 12.2021
Bachelor of Science - Civil Engineering
University of North Carolina At Charlotte
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