Karie Jurczak
Cherry Creek,NY
Summary
Driven and detail-oriented professional with extensive experience as a Front Desk Receptionist at Freedom Ford and Chautauqua Occupational Health. Excelled in customer service and administrative skills, ensuring HIPAA compliance and enhancing office efficiency. Demonstrated exceptional time management and team collaboration, significantly improving appointment scheduling processes.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Freedom Ford
Fishkill, NY
01.2004 - 07.2004
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Facilitated smooth communication between departments by accurately relaying messages and information.
Front Desk Medical Receptionist
Chautauqua Occupational Health
Dunkirk, NY
07.2001 - 12.2003
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Ensured HIPAA compliance by maintaining strict confidentiality with all patient records and information.
- NYSDOT drug and alcohol testing certified
Education
Associates In Science - Medical Office Technologies
Butler County Community College
Butler, PA06.2012
Associate In Science - Business Administration
Jamestown Community College
Jamestown, NY12.2002
Skills
- Customer Service
- Time Management
- Listening Skills
- Telephone Etiquette
- Appointment Scheduling
- Team Collaboration
- Administrative Skills
- Verbal and written communication
- Bookkeeping
- Business Administration
- Punctual and Reliable
Timeline
Front Desk Receptionist
Freedom Ford
01.2004 - 07.2004
Front Desk Medical Receptionist
Chautauqua Occupational Health
07.2001 - 12.2003
Associates In Science - Medical Office Technologies
Butler County Community College
Associate In Science - Business Administration
Jamestown Community College