Proven ability to communicate, negotiate, and build strong business relationships. Well-versed in routine financial procedures, legal agreements and systematic requirements. Maintains positive customer relations. Highly driven to exceed expectation and deliver superb results.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Property Manager
Asset Living
Denton, Texas
08.2022 - Current
Exercised direct supervision over property staff.
Developed annual budgets for each property, analyzing income statements and expenses to identify areas of improvement.
Coordinated tenant move-in and move-out procedures, ensuring that all paperwork was completed accurately and in a timely manner.
Negotiated contracts with vendors for repairs, maintenance services, and other property needs.
Created marketing materials to advertise available units within the portfolio of managed properties.
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Investigated and resolved property complaints and violations to foster pleasant living environment for residents.
Built relationships with service vendors and submitted associated billing statements.
Solicited and analyzed bids for repairs, renovation and general maintenance.
Drafted and monitored budgets for overall maintenance and operations.
Oversaw and monitored preventative maintenance and energy management inspections and programs.
Assistant Property Manager
Asset Living
Dallas, TX
04.2019 - 08.2022
Oversaw total operation, maintenance and administration of multifamily property with 217 units
Prepared reports for supervisors covering property activities and rent collections
Prepared resident legal notices in line with standards governing residential properties
Managed routine rental payments and followed up on delinquencies to keep accounts current
Verified lease agreement information to prevent errors and future complications with tenants
Inspected units during move-in and move-out times to evaluate conditions, determine maintenance needs and assess fees for damages
Handled resident issues quickly to help maintain occupancy and standard
Worked with utility teams to handle maintenance and repair needs.
Assistant Property Administrator
Alpha Barnes Real Estate Services
Denton, TX
07.2011 - 04.2019
Facilitated timely collection of rent, late fee and utility payments
Processed purchase orders and related forms to pay invoices according to terms
Reconciled accounts on set schedule to maintain accurate and compliant system with daily reviews of resident accounts
Compiled data, processed payments and prepared daily deposits
Collected data from various sources to prepare accurate bank deposits
Carried out bookkeeping services to reduce workload of senior staff members
Maintained efficient office operations by offering skilled clerical support to senior team members
Met with directors to discuss community needs and resolve issues or disputes
Worked with leasing agents to market vacancies and keep occupancy rates high
Maintained updated records of tax credit compliance and regulation.
Education
High School Diploma -
Billy Ryan High School
Skills
Payment management
Analytical thinking
Property marketing and promotion
Leasing operations
Financial tracking
Statement reconciliation
AP and AR processing
Audit reporting
Vendor relationship management
Data entry
Maintain records
Appointment setting
Phone reception
Customer service
Property Inspections
Administrative Support
Multi-Family Property Management
Financial Budgeting and Reporting
Property Management
Additional Information
Proficient in Microsoft Office, Excel, RealPage, Onesite, AmRent, BlueMoon software
Certification
Currently obtaining Mortgage Loan Officer Certification