KARINA ARRIETA

• Managed insurance verification processes ensuring accurate patient billing and reducing claim denials.
• Coordinated patient scheduling to optimize clinic workflow and enhance patient experience.
• Developed and maintained electronic health records, improving data retrieval and compliance with regulations.
• Trained new staff on front office procedures, fostering a collaborative team environment.
• Coordinated referrals and authorizations for specialist consultations or treatment plans as needed.
• Managed patient records with strict adherence to HIPAA regulations, ensuring confidentiality and security of sensitive information.

• Coordinated complete staff including human resources, hiring, training, schedules, payroll, accounts receivable, and inventory.
• -Cultivated and nurtured strong relationships with personal VIP clientele through personalized service and attention.
• -Organized and executed exclusive social events to create memorable experiences for attendees.
• -Oversaw sales operations and implemented strategies that enhanced revenue generation.
• -Responsible for coordinating complete staff including human resources, hiring, training, schedules, payroll, accounts receivable, inventory.
• Served as the head bartender in addition to managerial duties.

• Arrived at the designated store location at the beginning of each shift.
• -Processed and managed orders through Instacart app
• -Shopping for the customer's personal items, verifying orders through the telephone
• -Shopped for quality items, delivered excellent customer service, and addressed all customer needs
• Lifted and delivered heavy loads daily to ensure timely service.

• -Operate telephone switchboard to answer, screen and forward calls, providing information, taking messages and scheduling appointments
• -Achieved sales quotas by implementing effective sales strategies.
• -Filed and maintained accurate records of all transactions and calls to ensure easy retrieval and reference
• -Transmitted information and documents to customers using computers, mail, and facsimile to facilitate timely communication

• -Recruited, selected, oriented, and trained staff to build a skilled team
• -Managed staff and planned events to achieve restaurant objectives
• -Monitored vendor invoices to identify opportunities for cost reduction
• -Responsible for all hires, terminations, scheduling, and payroll
• -Maintaining staff by recruiting, selecting, orienting, and training employees
• -Coach, council, and discipline employees
• -Articulated short-term and long-term goals for team alignment.
• Handled all hires, terminations, scheduling, and payroll.

2010-2011