Karina Benitez
Summary
Proven Quality Control Specialist and Clerk at Cosmetic Group USA, adept in customer satisfaction and quality control, enhanced operational efficiency by reducing production rework. Fluent in Spanish, excels in multitasking and creative thinking, ensuring excellence in product standards and customer service. Achieved significant reduction in downtime, showcasing a commitment to superior quality and client satisfaction. Experienced in color matches and sampling Raw materials .Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
2025
2025
years of professional experience
Work History
Clerk
Cosmetic Group USA
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Interacted with customers by phone, email, or in-person to provide information.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Improved customer satisfaction by promptly answering inquiries and providing accurate information.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Input data into spreadsheets and databases.
- Purchased and maintained office supplies.
Quality Control Specialist
Cosmetic Group USA
01.2022 - Current
- Collaborated with cross-functional teams to ensure consistent adherence to quality standards across all products.
- Inspected finished goods to verify conformance with customer specifications and company quality standards.
- Participated in external audits as a subject matter expert, showcasing organizational commitment to excellence in quality management systems implementation.
- Minimized down time [Number]% by reducing production rework and recalls.
- Color match to provide customer will the product they desire
- Inspected raw materials and finished products to verify quality and disposed items that did not meet safety requirements.
- Created testing protocols to be used across product lines.
- Performed tests and inspections to conform to established standards.
Education
High School Diploma -
Arleta High School
Arleta , CA06.2013
Skills
Telephone Etiquette
Customer Satisfaction
Cash Handling
Cash Management
Database entry
Prioritization
Document Management
Quality Control
Operations Support
Multitasking
Data Entry
Creative Thinking
Fluent in Spanish
Languages
Spanish
Native or Bilingual
Timeline
Quality Control Specialist
Cosmetic Group USA
01.2022 - Current
Clerk
Cosmetic Group USA
High School Diploma -
Arleta High School
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