Karina Camargo
Rancho Cucamonga,CA
Summary
Experienced bilingual (Spanish) professional with over 20 years of diverse experience spanning administrative management, case management, and resident care coordination. Proven track record in streamlining operations, optimizing scheduling, and delivering compassionate support across various industries—from demolition project coordination to healthcare and assisted living. Known for a strong work ethic, effective communication, and a commitment to excellence. Currently advancing skills with a degree in Business and Science with a certificate in Gerontology.
Resident care professional with strong experience in enhancing patient well-being through effective care strategies. Adept at coordinating with healthcare teams to deliver high-quality care services and adapt to changing needs. Proven ability to foster collaborative environment, ensuring reliable and results-driven care. Skilled in staff training, patient assessment, and care plan development.
Overview
23
23
years of professional experience
Work History
Assistant Executive Director
Legend Of Broomfield
01.2024 - 01.2025
- Developed and implemented strategic initiatives to enhance operational efficiency.
- Analyzed existing procedures and established operational policies to improve overall service effectiveness.
- Designed and implemented training initiatives aimed at fostering employee growth and improving competencies.
- Administered budgets and allocated resources effectively to maintain strategic alignment.
Resident Care Coordinator
Rocky Mountain Assisted Living
11.2022 - 01.2024
- Directed comprehensive resident care management for 13 assisted living and memory care facilities, coordinating efforts with a team of five managers to ensure high-quality service delivery.
- Designed and managed a comprehensive scheduling framework to optimize operations across three pods (North, South, and Central) while coordinating effectively with three nurses.
- Coordinated appointment scheduling for residents and engaged with pharmacies and healthcare providers to streamline care processes and improve patient outcomes.
- Analyzed existing processes and introduced enhancements that improved scheduling efficiency and elevated resident care standards.
- Departed from employment to accommodate relocation needs.
Case Manager
His House New Creation
01.2020 - 01.2022
- Comprehensive Case Oversight: Managed clients’ journeys from intake to discharge, designing individualized treatment plans for both men and women at a residential treatment center.
- Billing Coordination: Oversaw billing processes for multiple companies, ensuring that all invoices met strict deadlines accurately.
- Group Facilitation: Led group sessions focused on addiction recovery, holistic health, and wellness, empowering clients in their journey toward better health.
- Client Advocacy & Documentation: Acted as a central resource for clients by connecting them with community and healthcare services while meticulously maintaining case records in compliance with industry standards.
- Left due to relocation
Front Office / Dispatcher
Crystal Clean
01.2002 - 01.2019
- Administrative Support: Handled front office duties such as greeting clients, managing phone calls, and performing general administrative tasks.
- Efficient Dispatching: Scheduled and coordinated demolition projects by dispatching crews and ensuring jobs were executed safely and on schedule.
- Recordkeeping & Documentation: Maintained detailed work orders, project documentation, billing records, and service logs to support operational efficiency.
- Communication & Logistics: Served as the primary liaison between clients, contractors, and field crews to resolve scheduling issues and logistical challenges effectively.
- Left due to relocation
Education
Certificate - Drug and Alcohol Education
His House New Creation
Rancho Cucamonga, CA03-2020
Administration in Healthcare Certificate (RCFE) - RCFE Administrator Certiicate
Assisted Living Education
Calabasas, CA01-2024
Associate - Gerontology
Chaffey College
Rancho Cucamonga, CA01-2026
Associate of Science - Criminal Justice and Science
Remington College
Lakewood, CO01.2007
Skills
- Operations & Scheduling: Master scheduling, dispatch logistics, multi-facility coordination, and recordkeeping
- Treatment planning and oversight
- Bilingual communication skills
- Proficient in scheduling systems
- Commitment to continuous improvement
- Employee training
- Health assessment
- HIPAA privacy expertise
- Medical language proficiency
- Comprehensive care planning
- Healthcare compliance
- Resident documentation
- Budgeting and finance
- Cerner medical charting expert
- Billing management
- Encoder pro expert
- Charting master
- Strong leadership
- Compassionate caregiving
- Patient care
- Vital signs monitoring
- Dressing assistance
- Dementia care
- Clinical documentation
- Medication administration
- Client relationship management
- Mental health care
- Incapacitation care
- Transfer assistance
- Memory care
- Patient assistance
- Resident advocacy
- Teamwork and collaboration
- Problem-solving
- Time management
- Social interaction
- Data privacy management
Accomplishments
- Supervised team of 30 staff members.
- Achieved RCFE Administrator by completing RCFE training with accuracy and efficiency.
Additional Information
Only reason for me leaving employment was due to relocating at that time
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Assistant Executive Director
Legend Of Broomfield
01.2024 - 01.2025
Resident Care Coordinator
Rocky Mountain Assisted Living
11.2022 - 01.2024
Case Manager
His House New Creation
01.2020 - 01.2022
Front Office / Dispatcher
Crystal Clean
01.2002 - 01.2019
Certificate - Drug and Alcohol Education
His House New Creation
Administration in Healthcare Certificate (RCFE) - RCFE Administrator Certiicate
Assisted Living Education
Associate - Gerontology
Chaffey College
Associate of Science - Criminal Justice and Science
Remington College