Karina Douglas
Casa Grande,AZ
Summary
Motivated and offering valuable contributions in all facets
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Known for strong teamwork and adaptability, ensuring seamless operations and positive client interactions. With building customer loyalty and Skilled in understanding customer needs and providing tailored solutions.
Known for team collaboration and adaptability in dynamic retail environment in processing accurate sales transactions and providing superior customer service.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Front Desk Receptionist
T&K Transport LLC
05.2019 - Current
- Maintained front desk organization and cleanliness to enhance visitor experience.
- Learned company policies and procedures to provide accurate information to clients.
- Supported administrative staff with routine clerical duties as needed.
- Scheduled, coordinated and confirmed appointments and meetings.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Handled sensitive customer information with confidentiality, adhering to company privacy guidelines.
- Completed data entry and filing to keep records updated for easy retrieval.
- Resolved billing discrepancies promptly with thorough attention to detail, fostering trust between clients and the organization.
Front Desk Receptionist
Lady K Trucking LLC
03.2014 - 05.2019
- Utilized office software for data entry and document management tasks.
- Developed strong working relationships with team members, fostering a positive work environment.
- Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
- Organized and maintained files and records to ensure up-to-date documentation.
Cake Decorator
Self Employed Services
02.2011 - Current
- Maintained cleanliness and organization of workstations to comply with food safety standards.
- Designed and decorated cakes for various events, ensuring alignment with customer specifications.
- Customized cake designs based on client requests, enhancing customer satisfaction and repeat business.
Makeup Artist
Self Employed Services
09.2014 - Current
- Developed 250 customized makeup applications for diverse clients, enhancing overall satisfaction and repeat business.
- Analyzed client preferences to recommend tailored beauty solutions, driving customer loyalty and referrals.
- Conducted skin assessments to ensure optimal product selection, enhancing skin health outcomes for clients.
- Stayed updated on industry trends and new products, integrating innovative techniques into service offerings.
Education
GED -
Central Arizona College
Coolidge, AZ11.2011
Skills
- Customer service
- Attention to detail
- Time management
- Listening skills
- Data entry
- Team collaboration
- Office organization
- File organization
- Sensitive information handling
- Basic accounting
- Performance improvement
- Client communication
- Phone etiquette
- Multitasking and organization
- Fluent in [language] and [language]
Certification
Currently working on getting a Medical Billing and Coding Certificate through Penn Foster Online College
Languages
Spanish
Limited Working
Interests
- Makeup/Beuty
- Blogging/Vlogging
- Crafting and DIY Projects
- Baking
- Enjoying the art of baking and pastry-making, experimenting with recipes
- I enjoy cooking for friends and family gatherings
- Swimming
- Photography
- Cake Decorating
- Reading
- I enjoy helping others and giving back to the community
Timeline
Front Desk Receptionist
T&K Transport LLC
05.2019 - Current
Makeup Artist
Self Employed Services
09.2014 - Current
Front Desk Receptionist
Lady K Trucking LLC
03.2014 - 05.2019
Cake Decorator
Self Employed Services
02.2011 - Current
GED -
Central Arizona College