Karina Espinosa
Rialto,CA
Summary
Dynamic and dedicated professional with extensive experience at Walmart Inc. and Tam’s Burgers, excelling in customer service and cash management. Proven ability to enhance customer satisfaction through effective communication and teamwork, while maintaining operational efficiency. Recognized for a strong work ethic and integrity, consistently achieving sales goals and fostering repeat business.
Overview
3
3
years of professional experience
Work History
Cashier
Tam’s Burgers
Rialto, CA
09.2023 - Current
- Processed customer transactions efficiently and accurately, ensuring smooth checkout experiences.
- Handled cash management duties, including balancing registers at shift end.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained cleanliness and organization of work area to enhance operational efficiency.
- Collaborated with team members to optimize workflow during peak hours, reducing wait times.
- Promoted daily specials and upsold menu items to enhance customer satisfaction and sales revenue.
- Monitored inventory levels at the front counter, alerting management of low stock items efficiently.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Front End Cashier
Walmart Inc.
Rialto, CA
11.2022 - 07.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided exceptional service.
- Maintained accurate cash drawer and performed end-of-shift reconciliation.
- Collaborated with team members to ensure smooth store operations.
- Stacked and organized merchandise displays to promote sales.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout.
- Maintained a well-organized and clean workstation, ensuring a positive shopping experience for customers.
- Supported stocking efforts by organizing shelves near the front end cashier area, maintaining a visually appealing presentation of merchandise.
- Handled high volumes of transactions with accuracy, contributing to overall store sales goals.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies and ensuring financial integrity.
Education
High School Diploma -
Eisenhower High School
Rialto, CA06.2022
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Professionalism and courtesy
Timeline
Cashier
Tam’s Burgers
09.2023 - Current
Front End Cashier
Walmart Inc.
11.2022 - 07.2023
High School Diploma -
Eisenhower High School