Karina Forstman
Greenport,NY
Overview
4
4
years of professional experience
Work History
Dietary Aide
Brookhaven Memorial Hospital
Hostess/Busser/Waitress
Lucharitos
Unit Clerk
Stonybrook Eastern Long Island Hospital
12.2023 - Current
- Answered multi-line telephone system, provided information, and directed calls.
- Prepared admissions charts and scanned records.
- Provided excellent customer service while responsibly managing sensitive patient data in accordance with HIPAA guidelines.
- Maintained a clean and organized work environment, supporting infection control measures within the healthcare facility.
- Provided clerical support, addressing routine, and special requirements.
- Supported clinical staff by ordering necessary supplies on time, ensuring adequate stock levels were maintained.
Teller
Dime Bank
07.2023 - 12.2023
- Maintained confidentiality of bank records and client information
- Built and maintained client relationships through quality, personalized interactions
- Performed transactional, operational, and customer support tasks through knowledge of bank procedures and products.
Dispatcher
Sunrise coach lines
08.2020 - 06.2023
- Monitored dispatch board and adjusted call priorities regularly based on caller needs
- Worked closely with transportation supervisor to dispatch and assign loads
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs
- Supervised driver dispatching, route planning and vehicle tracking for over 10 drivers
- Managed daily delivery and work schedules to maximize coverage
- Recorded complaints and discussed possible solutions with customers to prevent negative word of mouth.
Server
Claudio's Restaurant
05.2021 - 08.2021
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests
- Presented menus to patrons to answer questions about offered items and make suitable recommendations
- Recorded meal selections and transactions in microsystem to deliver prompt service
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
Education
Greenport High School
01.2018
Skills
- Dietary Aide Experience
- Debt and Credit Management
- Cash Dispenser Operation
- Strong Sense of Banking Ethics
- Customer service
- Cash handling
- Excellent Communication Skills
- Time Management
- Cleaning and sanitizing
- Customer Service
- Team Collaboration
- Food handling safety
- Restaurant Experience
Timeline
Unit Clerk
Stonybrook Eastern Long Island Hospital
12.2023 - Current
Teller
Dime Bank
07.2023 - 12.2023
Server
Claudio's Restaurant
05.2021 - 08.2021
Dispatcher
Sunrise coach lines
08.2020 - 06.2023
Dietary Aide
Brookhaven Memorial Hospital
Hostess/Busser/Waitress
Lucharitos
Greenport High School