Karina Gomez
Rigby,Idaho
Summary
Team-oriented professional, adept in team supervision and performance monitoring, significantly enhancing productivity. Experienced in conflict resolution and staff training, fostering a positive work environment. Proven ability to thrive in fast-paced settings, leveraging strong analytical skills for effective problem-solving.
Overview
3
3
years of professional experience
Work History
Digital Team Lead
Walmart
Idaho Falls, ID
09.2023 - 12.2024
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision-making.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Worked flexible hours across night, weekend, and holiday shifts.
- Proved successful working within tight deadlines and a fast-paced environment.
- Used strong analytical and problem-solving skills to develop effective solutions for challenging situations.
Digital Personal Shopper
Walmart
Idaho Falls, ID
04.2022 - 09.2023
- Memorized store layout to fulfill orders using shortest, most efficient route.
- Closely reviewed approximately 30 totes per hour to locate desired items and checked app regularly to identify changes.
- Worked productively with customers to meet order requirements and service expectations.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
Stocker
Bob's Kwik Serv
Rigby, ID
07.2021 - 12.2021
- Stocked designated items on shelves, end caps and displays.
- Aided in training new team members on best practices for stocking procedures.
- Maintained a clean and organized store environment for optimal shopping experience.
- Contributed to increased sales by ensuring shelves were consistently stocked with appealing product displays.
Education
Associate of Applied Science - Business Management
College of Eastern Idaho
Idaho Falls, ID05.2024
Intermediate Certificate - Entrepreneurship in Business Management
College of Eastern Idaho
Idaho Falls, ID05-2024
Basic Technical Certificate - Business Management - Bookkeeping
College of Eastern Idaho
Idaho Falls, ID05-2024
Intermediate Certificate - Business Management
College of Eastern Idaho
Idaho Falls, ID05-2023
High School Diploma -
Rigby High School
Rigby, ID05.2022
Skills
- Giving Constructive Feedback
- Performance monitoring
- Evaluating Employee Work
- Team Supervision
- Conflict Resolution
- Staff Training
- Customer focus
- Diversity and inclusion
Timeline
Digital Team Lead
Walmart
09.2023 - 12.2024
Digital Personal Shopper
Walmart
04.2022 - 09.2023
Stocker
Bob's Kwik Serv
07.2021 - 12.2021
Associate of Applied Science - Business Management
College of Eastern Idaho
Intermediate Certificate - Entrepreneurship in Business Management
College of Eastern Idaho
Basic Technical Certificate - Business Management - Bookkeeping
College of Eastern Idaho
Intermediate Certificate - Business Management
College of Eastern Idaho
High School Diploma -
Rigby High School