Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karina Herrera-Vengal

Brooklyn

Summary

Dynamic and dedicated professional with extensive experience in customer service at Juana's Latin Sports Bar and Grill. Proven ability to enhance guest satisfaction through strong multitasking and effective communication. Skilled in managing high-pressure situations while maintaining an organized environment, ensuring seamless operations and a welcoming atmosphere.

Overview

2
2
years of professional experience

Work History

Restaurant Hostess

Juana's Latin Sports Bar and Grill
06.2025 - 08.2025
  • Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
  • Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.

Cashier

Pines Ice Arena
08.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Restaurant Hostess

Dragon Gate
08.2023 - 05.2024
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations managing multiple tasks simultaneously.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.

Education

Charles W Flanagan
Pembroke Pines, FL

Bachelor in Architectural Studies - Architecture

City College of New York
New York, NY
06-2030

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Juana's Latin Sports Bar and Grill
06.2025 - 08.2025

Cashier

Pines Ice Arena
08.2024 - 01.2025

Restaurant Hostess

Dragon Gate
08.2023 - 05.2024

Charles W Flanagan

Bachelor in Architectural Studies - Architecture

City College of New York

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