Karina Hopkins
FL
Summary
Accomplished Licensed Health Insurance Assistant and Legal Assistant with a proven track record at Peoples First Insurance and Chandler Law Firm, LLC. Excelled in policy administration and client relationship building, enhancing client retention and confidentiality management. Adept at document management and multitasking, significantly improving office efficiency and client satisfaction.
Overview
2
2
years of professional experience
Work History
Licensed Health Insurance Assistant
Peoples First Insurance
08.2024 - Current
- Participated in networking events and developed relationships with potential clients to increase sales.
- Researched and resolved areas of concern for potential and existing clients.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Modified, updated and processed existing policies.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents.
- Maintained confidentiality of patient finances, records, and health statuses.
- Served as point-of-contact for potential and existing insurance customers.
Legal Assistant
Chandler Law Firm, LLC
04.2023 - 08.2024
- Managed accounts and client records of clients, observing confidentiality, and extreme discretion.
- Handled office scheduling and made notes for deadlines, motions, and other important dates.
- Prepared various exhibits for attorneys for public meetings, zoning commission meetings, and legal resolutions.
- Contacted clients to schedule appointments and discuss progress of cases.
- Scanned, converted, and organized records into electronic format with consistent naming convention.
- Created, indexed, and maintained client binders.
Education
Life, Health And Variable Annuities (2-15) License -
Andy Beverly’s Florida Insurance School
09-2024
High School Diploma -
Keith Academy
05-2023
Skills
- Policy administration
- Document management
- Skilled in Partner Platform software
- Data management
- Executive calendars
- Efficient multi-tasker
- Case management
- Administrative support
- Schedule maintenance
Timeline
Licensed Health Insurance Assistant
Peoples First Insurance
08.2024 - Current
Legal Assistant
Chandler Law Firm, LLC
04.2023 - 08.2024
Life, Health And Variable Annuities (2-15) License -
Andy Beverly’s Florida Insurance School
High School Diploma -
Keith Academy
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