Karina Iza
Hollywood,FL
Overview
15
15
years of professional experience
Work History
Sales Associate
Rainbow Shops
02.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Sales Associate
Bath and Body Works
06.2015 - 06.2022
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Book Keeping
Happy Pools
01.2010 - 06.2015
- Maintained accurate financial records with diligent bookkeeping and timely invoice processing.
- Assisted with financial tasks such as billing and bookkeeping, supporting the overall stability and success of the practice.
- Performed basic daily bookkeeping tasks.
- Facilitated smooth communication between finance department and other teams to address any bookkeeping concerns or queries promptly.
Education
High School Diploma -
Horacio Patino Cruzatti
Lima Peru12.1990
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Problem-Solving
- Excellent people skills
- Reliable and punctual
- Goal-Oriented
- Exceptional customer service
- Relationship Building
- Outgoing Personality
- Cash Handling
Languages
Spanish
Native or Bilingual
English
Elementary
Timeline
Sales Associate
Rainbow Shops
02.2022 - Current
Sales Associate
Bath and Body Works
06.2015 - 06.2022
Book Keeping
Happy Pools
01.2010 - 06.2015
High School Diploma -
Horacio Patino Cruzatti