Karina Lee
Old Bridge
Summary
Talent Acquisition and Recruiting Lead Manager with over 8 years of expertise in sourcing strategies and talent pipeline management. Demonstrates a visionary approach to recruitment branding and strategic planning, consistently enhancing candidate experience and driving organizational success. Proficient in utilizing advanced applicant tracking systems and interpersonal communication to secure top talent and foster a collaborative work environment.
Successful professional with several years of experience finding, screening and attracting applicants to open positions. Polished in conducting background and reference checks and performing direct or phone interviews with potential employees. Personable and diplomatic professional possessing refined negotiation and communication skills paired with in-depth knowledge of recruitment development.
Overview
8
8
years of professional experience
Work History
Senior Recruiter
Robert Half Dlb Associates
Remote
05.2025 - 11.2025
- Independently manage full-cycle recruitment for 20-30 active job requisitions, including reviewing resumes, screening candidates, and coordinating all interview logistics.
- Managed a high volume of recruitment-related emails and communications, ensuring timely follow-up with candidates and hiring teams.
- Draft and send offer letters, benefit summaries, and initiate background checks and other pre-employment screenings.
- Maintain accurate candidate and hiring data in the applicant tracking system (ATS) and internal records.
- Own the process of collecting interviewer feedback post-interview, ensuring timely responses and clear communication with hiring teams.
- Update and organize the job description library in collaboration with HR and department leads.
- Provide timely communication and a positive candidate experience throughout the hiring process.
- Maintain and update templates.
- Support employee engagement initiatives.
- Work collaboratively to assist with documenting HR procedures and processes with an eye toward streamlining and automating where possible to improve department efficiency.
- Provide general HR support as needed, including assisting with special projects, research, or administrative tasks to support team priorities and business needs.
Talent Acquisition Lead Manager
Victory Home Remodeling
08.2023 - 12.2024
- Conducted structured candidate interviews to assess fit against role requirements and served as primary point of contact throughout the hiring process.
- Partnered with business leaders as a recruiting consultant to define hiring strategies, build sourcing plans, and scale talent pipelines.
- Developed and maintained niche talent pipelines aligned to business priorities, improving candidate flow for hard-to-fill roles.
- Established regular communication rhythms with hiring managers and stakeholders via meetings, email updates, and recruitment reports.
- Maintained accurate candidate records and ensured Greenhouse tracking and compliance.
- Tracked recruiting metrics and KPIs (e.g., time-to-fill, pipeline health) to measure and improve hiring performance.
- Implemented process improvements and sourcing initiatives to continuously raise recruiting quality and effectiveness.
- Managed full-cycle recruitment to deliver a high-quality candidate experience from sourcing through offer and onboarding.
- Conducted structured candidate interviews to assess fit against role requirements and served as primary point of contact throughout the hiring process.
- Partnered with business leaders as a recruiting consultant to define hiring strategies, build sourcing plans, and scale talent pipelines.
- Developed and maintained talent pipelines aligned to business priorities, improving candidate flow for hard-to-fill roles.
- Developed comprehensive recruitment strategies for home remodeling positions.
- Screened resumes and conducted interviews to assess candidate qualifications.
- Utilized applicant tracking system to streamline recruitment processes.
- Coordinated onboarding processes for new hires in various roles.
- Established regular communication rhythms with hiring managers and stakeholders via meetings, email updates, and recruitment reports.
- Maintained accurate candidate records and ensured Greenhouse, Paylocity, zoho, rippling and lever tracking and compliance.
- Tracked recruiting metrics and KPIS and improve hiring performance.
- Implemented process improvements and sourcing initiatives to continuously raise recruiting quality and effectiveness.
Talent Acquisition Specialist
Lionheart Children's Academy
08.2021 - 08.2023
- Managed full-cycle recruitment: sourcing, screening, interviewing, offers and onboarding.
- Developed and executed targeted sourcing strategies for high-volume and roles.
- Built and maintained talent pipelines, improving candidate quality and diversity for critical hires.
- Partnered with hiring managers and senior leaders as a recruiting consultant to define role requirements and hiring strategy.
- Mentored and led recruiters, fostering a high-performing, collaborative team.
- Streamlined recruiting processes and ATS (Greenhouse, lever, paylocity) practices to improve time-to-fill and candidate experience.
- Negotiated offers and employment terms to secure top candidates. Worked with ADP workforce to streamline the process.
- Designed onboarding and training programs in partnership with HR to boost retention and cross-functional integration.
- Used recruiting metrics and performance analysis to identify gaps and drive continuous improvement.
- Delivered presentations and facilitated workshops for leadership on talent trends, performance and change
Consumer Service Manager
Touchtone Communications
05.2020 - 08.2021
- Ensured compliance with applicable laws and regulations related to services provided.
- Resolved customer complaints quickly and effectively.
- Conducted regular team meetings to discuss customer feedback, process improvements, and operational objectives.
- Conducted performance reviews and provided constructive feedback to staff members.
- Identified opportunities to increase efficiency through automation or process re-engineering.
- Performed root cause analysis on recurring problems encountered by customers.
- Provided technical support for hardware and software issues experienced by customers.
- Maintained records of all customer interactions and transactions.
- Maintained accurate records of all service requests, including resolution times and costs incurred.
- Trained new employees on the use of customer relationship management software systems.
- Analyzed existing processes for potential cost savings initiatives.
- Monitored service performance metrics to identify areas of improvement.
- Reviewed customer billing statements for accuracy prior to release.
- Negotiated contracts with vendors and suppliers to secure favorable terms.
- Implemented quality assurance protocols to ensure timely completion of projects according to customer specifications.
- Coordinated with other departments within the organization to ensure seamless delivery of services.
- Handled full-cycle recruitment: sourcing, screening, interviewing, offers and onboarding.
- Built and maintained talent pipelines, improving candidate quality and diversity for all hires.
- Partnered with hiring managers and senior leaders as a recruiting consultant to define role requirements and hiring strategies.
- Mentored and led recruiters, fostering a high-performing, collaborative team.
- Streamlined recruiting processes and ATS (lever) practices to improve time-to-fill and candidate experience.
- Negotiated offers and employment terms to secure top candidates.
- Designed onboarding and training programs in partnership with HR to boost retention and cross-functional integration.
- Utilize recruiting metrics and performance analysis to identify gaps and drive continuous improvement.
- Delivered presentations and facilitated workshops for leadership on talent trends, performance and change initiatives.
Business Representative
AFC Urgent Care
Lyndhurst
12.2017 - 04.2020
- Lead full-cycle hiring for clinical and nonclinical roles (NP/PA/MD, RN, MA, front-desk staff.
- Develop targeted sourcing and build candidate pipelines.
- Coordinate credentialing, licensure checks, background screens and drug tests for compliance.
- Manage vendor/agency relationships and negotiate contracts.
- Partner with operations to forecast staffing, optimize shifts and reduce agency use.
- Streamline interview-to-onboard workflows and maintain ATS accuracy and reporting.
- Implement retention initiatives (onboarding, referral programs, incentives).
- Train/coach recruiters on clinical hiring best practices and compliance.
- Lead employer branding, campus outreach and community recruiting.
- Assisted patients with registration and appointment scheduling at urgent care facility.
- Provided information on services and procedures to enhance patient understanding.
- Coordinated communication between medical staff and patients for efficient service delivery.
- Managed patient records and ensured compliance with privacy regulations.
- Addressed patient inquiries and resolved issues to maintain a positive experience.
- Collaborated with healthcare team to streamline patient flow and reduce wait times.
- Educated patients on aftercare instructions and follow-up procedures for better outcomes.
- Maintained inventory of medical supplies to support daily operational needs effectively.
- Resolved customer complaints promptly in a professional manner.
- Utilized CRM software systems to manage customer interactions effectively.
Education
Bachelor of Arts -
Fairleigh Dickinson University
Teaneck, NJSkills
- Talent Acquisition
- Applicant Tracking Systems
- Sourcing
- Human Resources
- Sourcing Strategies
- Recruitment Branding
- Candidate Experience
- Talent Pipeline Management
- Employee Retention
- Strategic Planning
- Interpersonal Communication
- Resume Screening
- Candidate Sourcing
- Interviewing Techniques
- Relationship Building
- Full-cycle recruitment
Timeline
Senior Recruiter
Robert Half Dlb Associates
05.2025 - 11.2025
Talent Acquisition Lead Manager
Victory Home Remodeling
08.2023 - 12.2024
Talent Acquisition Specialist
Lionheart Children's Academy
08.2021 - 08.2023
Consumer Service Manager
Touchtone Communications
05.2020 - 08.2021
Business Representative
AFC Urgent Care
12.2017 - 04.2020
Bachelor of Arts -
Fairleigh Dickinson University