Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Karina Lopez

San Antonio,TX

Summary

Capable pharmacy team member proficient in assisting pharmacists with preparing prescriptions and meeting customer needs. Safety-oriented and well-organized with solid experience coordinating with insurance providers, prescribers and individuals to address issues. Good relationship-building and multitasking skills.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Pharmacy Technician

HEB
02.2024 - Current
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.

Curbside

HEB Grocery Store
05.2023 - Current
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Fielded customer complaints and facilitated negotiations, resolving issues and reaching mutual conclusions.
  • Presented professional image consistent with company's brand values
  • Transition into different roles throughout shift; Curbside to Personal Shopper due to increase of business
  • Awarded Most Retrievals two times in a row; 160 and 157 retrievals

Education

Bachelor - Medical Humanities

The University of Texas At San Antonio
05.2027

Pharmacy Technician Certification -

Career & Technical Education Center (CTEC)
05.2023

High School Diploma -

Winston Churchill High School
05.2023

Skills

  • Prescription Processing
  • Pharmaceutical Calculations
  • Medical & Pharmaceutical Terminology
  • Drug Classifications & Safety
  • Efficient experience with REVO
  • Problem-solving skills
  • Workflow Optimization
  • Insurance Billing
  • Team Collaboration

Certification

ExCPT Pharmacy Technician Certification Exam (CPhT) 2023

Timeline

Pharmacy Technician

HEB
02.2024 - Current

Curbside

HEB Grocery Store
05.2023 - Current

Pharmacy Technician Certification -

Career & Technical Education Center (CTEC)

High School Diploma -

Winston Churchill High School

Bachelor - Medical Humanities

The University of Texas At San Antonio

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