KARINA MARIN

Hours worked per week: 40 hours

▪︎Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.

▪︎Respond to Emails, process requests.

▪︎Send & Process Admission Forms

▪︎Create Training portal account & assign courses

▪︎Assist candidates with questions about the program ▪︎Process Initial payment & charge monthly payments

▪︎Process College transcripts

Hours worked per week: 40 hours

▪︎Reconciled accounts receivable ledger to verify payments and resolve variances.

▪︎Work in the finance department Processing payments for Ohio & Indiana subscriptions

▪︎Assist customers who need help with their subscription

▪︎Handle Cash register/ Close register

▪︎Process payments over the phone

▪︎Process A/R payments(Advertising)

▪︎Process Carrier payments

▪︎File invoices

▪︎Answer phone calls, Transfer to appropriate department

Hours worked per week : 40 hours

▪︎Answer phone calls

▪︎Performed ancillary testing when ordered by optometrist and thoroughly explained procedures to patients.

▪︎Input patient information and exam findings into electronic medical records system to facilitate accurate record-keeping.

▪︎Instructed patients on contact lens insertion and removal and lens care guidelines.

▪︎Collaborated with optometry staff to reach individual and team goals.

▪︎Coordinated patient scheduling, monitored patient flow throughout office and properly communicated delays.

Hours worked per week: 40 hours

▪︎As an office assistant my responsibilities consisted of

▪︎Cash handling/ Taking Payments

▪︎Answering calls/Take Messages

▪︎Daily reports

▪︎Assisting customers and sales associates in taking payments

▪︎Adjust sales orders as needed

▪︎Office and POS station cleaning

▪︎Closing responsibilities consisted of counting petty cash and doing nightly deposit

▪︎Assist sales in questions about policies

▪︎Produced high-quality communications for internal and external use.

▪︎Scheduled office equipment repair and maintenance to extend equipment lifespan and prevent unplanned downtime.

▪︎Executed record filing system to improve document organization and management.

▪︎Completed clerical tasks such as filing, copying and distributing mail.

Hours worked per week: 40 hours

▪︎Lowest shrink in

▪︎Payroll

▪︎Inventory Control

▪︎Loss Prevention

▪︎Provided primary customer support to internal and external customers.

▪︎Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

▪︎Resolved product or service problems by clarifying customer's complaint, determining cause of problem and selecting best solution to solve problem.