Karina Martinez
Oklahoma City,OK
Summary
Detail-oriented cashier with proven skills in cash handling and transaction processing. Committed to delivering exceptional customer service and maintaining organized operations.
Overview
2
2
Languages
12
12
years of professional experience
Work History
CASHIER
BOB HOWARD PDC
Oklahoma City, Oklahoma
02.2024 - 09.2026
- Processed customer transactions accurately and efficiently during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Filed weekly paperwork
- Updated customer cards on file
- Created customer account
- Worked with CDK system
- Billed warehouse invoices
- Handled cash, credit, and debit transactions while ensuring security protocols were followed.
- Facilitated customer transactions by accepting cash and credit card payments, delivering receipts and providing correct change.
- Managed cash transactions by collecting payments and providing customers with the correct change.
- Issued receipts, refunds, credits or change due to customers.
- Maintained an organized cash register area for smooth operations and customer experience.
- Assisted customers with product inquiries, enhancing overall shopping experience.
- Resolved customer complaints promptly, fostering satisfaction and encouraging loyalty.
- Conducted end-of-day cash reconciliations, ensuring accuracy of transactions and accountability.
- Worked closely with front-end staff to assist customers.
- Followed the company security procedures for handling large sums of money.
Office Manager
changingtimes counseling
oklahoma city , ok
12.2014 - 01.2024
- Coordinated daily office operations to ensure smooth workflow and efficiency.
- Oversaw front desk operations by greeting visitors, addressing inquiries, and directing them to appropriate
- personnel.
- Created office policies to improve organizational efficiency.
- Billed sooner care
- Filled daily notes
- Complied with HIPAA compliance
- Organized and managed scheduling to optimize resource allocation and meet deadlines. and managed timely and effective allocation of resources and calendars.
- Managed office inventory and placed new supply orders.
- Maintained client records and ensured data privacy compliance requirements.
- Reviewed files and records to obtain information and respond to requests.
- Maintained confidential records relating to personnel matters.
Education
High School Diploma -
CROOKED OAK HIGH SCHOOL
Oklahoma City, OK05-2012
Skills
- Point of sale operation
- Cash handling
- Transaction processing
- Credit transactions
- Payment collection
- Cash register operation
- Cash drawer balancing
- Cash reconciliation
- Customer assistance
- Customer service
- Multitasking and organization
- Team collaboration
- Identification checks
- Professionalism and courtesy
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
CASHIER
BOB HOWARD PDC
02.2024 - 09.2026
Office Manager
changingtimes counseling
12.2014 - 01.2024
High School Diploma -
CROOKED OAK HIGH SCHOOL