Experienced Sales Associate with a strong background in customer service, sales support, and store operations. Fluent in Spanish and English, with proven ability to assist customers, resolve concerns, and keep sales floors organized.
Work History
Sales Associate
2 Years 6 Months
Champs Sports | 07.2019 - 01.2022
Assisted customers with footwear and apparel selection using product knowledge and fit guidance.
Processed purchases accurately through point-of-sale system and handled cash transactions.
Maintained organized sales floor through restocking, folding, and merchandise presentation standards.
Supported visual merchandising updates to highlight new releases and promotional displays.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Sales Associate
1 Year 5 Months
Walgreen's Pharmacy | 09.2017 - 02.2019
Recommended complementary products through attentive listening and needs-based selling techniques.
Resolved customer concerns professionally to improve shopping experience and build repeat business.
Monitored inventory levels and communicated replenishment needs to support product availability.
Followed loss prevention procedures while maintaining safe, clean, and customer-ready store conditions.
Prepared merchandise for sales floor by pricing or tagging.
Sales Associate
3 Years 7 Months
Horton Fruit Company | 05.2013 - 12.2016
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Helped customers locate products and checked store system for merchandise at other sites.
Education
Bachelor of Science - Criminal Justice
Indiana University South East | New Albany, IN | 12.2018