Karina Montoya
Miami,FL
Summary
Hardworking and dedicated professional with hands-on experience in customer service and teamwork, developed at Burlington and KP. Thrived in fast-paced settings, making the store more appealing and earning customer loyalty through friendly and reliable service. Known for taking initiative to solve problems, like handling stock and returns efficiently, which led to smoother operations. Always ready to help teammates and go the extra mile to make sure customers are happy. Trusted to keep things organized and running smoothly, while always looking for ways to improve the customer experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Associate
Burlington
03.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- I manage to do interviews and onboard new trainees.
- Train employees on what they need.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Team Member
KP Warehouse
06.2022 - 08.2022
- In the warehouse where i would receive packages, scan packages, organize them all and make sure stock products were maintained into place to be sent to there designated locations and report on each and every stock we did.
- Made sure work area was clean for each and every worker.
Education
Associate Health Science - Health
Miami Dade College
Miami, FLHigh School Diploma - Health
Miami Lakes Educational Center And Technical College
Hialeah, FL05.2024
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- Fast worker
Certification
- Certified Nursing Assistant.
- CPR certified
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Sales Associate
Burlington
03.2024 - Current
Team Member
KP Warehouse
06.2022 - 08.2022
Associate Health Science - Health
Miami Dade College
High School Diploma - Health
Miami Lakes Educational Center And Technical College
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