Summary
Overview
Work History
Education
Skills
Accomplishment
Languages
Timeline
Generic

KARINA PERALTA

SPRING,Texas

Summary

Dedicated Sales professional with history of success achieving customer satisfaction, retention and referrals through continuous provision of top quality service. Blending strong analytical and communication skills to identify and address individual client needs, recommending and effectively promoting products in alignment with preferences. Strategically driving full sales life cycles, overseeing efforts of teams across high-traffic retail environments.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

27
27
years of professional experience

Work History

Independent Insurance Broker

Karina Peralta
Spring, Texas
10.2023 - Current
  • Performed regular reviews of existing policies to determine if changes are needed due to changing circumstances.
  • Developed relationships with insurance companies to ensure competitive rates and comprehensive coverage for clients.
  • Negotiated policies, premiums, and coverages with carriers to secure the best value for clients.
  • Provided customer service by responding promptly to inquiries from clients regarding policy information or changes.

Sales Associate

BENCHMARKS PARTS TODAY
SPRING, TX
08.2012 - 10.2023
  • Tracked stock using company inventory management software
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
  • Maintained records related to sales, returns and inventory availability
  • Maintained customer satisfaction while handling appliance product returns quickly and professionally

Front Office Supervisor

ROYAL APPLIANCE PARTS AND SERVICE
SPRING, United States
02.2007 - 02.2012
  • Assessed personnel performance and implemented incentives and team-building events to boost morale
  • Delivered expert clerical support by efficiently handling wide range of routine and special requirements
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures
  • Established efficient workflow processes, monitored daily productivity and implemented modifications to improve overall effectiveness of personnel and activities

Teller Supervisor

JP MORGAN CHASE
The Woodlands, TX
10.1997 - 02.2007
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches
  • Checked amount details and fraud markers for transaction papers such as checks and money orders
  • Promoted products or services to each customer to consistently achieve sales targets
  • Upheld strict financial controls by keeping funds secure and accurately transferring monies
  • Monitored customer behaviors and upheld strict protocols to prevent theft of assets

Education

High School Diploma -

Klein High School
1997

Skills

  • Stocking and replenishing
  • Loss prevention
  • Client Service
  • Point of sale knowledge
  • Problem-solving skills
  • Product and service sales
  • Professional demeanor
  • Multi-tasking strength
  • Sales expertise
  • Merchandising understanding
  • Adapt to diverse groups
  • Communication skills
  • Relationship Building
  • Exceptional customer service
  • Customer Needs Assessment

Accomplishment

  • Licensed general lines agent
  • Life, Health, accident, HMO

Languages

  • Bilingual Spanish

Timeline

Independent Insurance Broker

Karina Peralta
10.2023 - Current

Sales Associate

BENCHMARKS PARTS TODAY
08.2012 - 10.2023

Front Office Supervisor

ROYAL APPLIANCE PARTS AND SERVICE
02.2007 - 02.2012

Teller Supervisor

JP MORGAN CHASE
10.1997 - 02.2007

High School Diploma -

Klein High School

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KARINA PERALTA