Karina Ramirez
Tucson,AZ
Summary
Proven leader and efficient problem-solver, I significantly increased revenue at Fry's Food And Drug by upselling vaccines and streamlining inventory management. Expert in customer management and soft sales, I led and developed a team of 8 technicians, enhancing productivity through effective staff training and fostering a collaborative work environment.
Overview
13
13
years of professional experience
Work History
Lead Pharmacy Technician
Fry's Food And Drug
01.2021 - Current
- Increased pharmacy revenue through effective upselling of vaccines based on customer needs.
- Supervised 8 pharmacy technicians and coordinated day-to-day assignments.
- Helped maintain a clean and organized workspace for optimal efficiency during high-volume periods.
- Promoted teamwork among staff, fostering a collaborative environment for improved productivity.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Train and mentor new hire employees.
- Oversee inventory management.
- Managed opening and closing duties for pharmacy.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Monitored ordering of pharmacy stock to maintain streamlined inventory and low overhead.
Pharmacy Technician
Fry's Food And Drug
03.2011 - 01.2021
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Developed and implemented improvements to pharmacy organization system.
Education
High School Diploma -
Pima Community College
Tucson, AZSkills
- Customer Management
- Communication
- Prioritization and Organization
- New Hire Onboarding
- Problem-solving skills
- Staff Development
- Data Entry
- Staff Leadership
- Relationship Building
- Advanced math skills
Accomplishments
- Exceeded vaccine goal of 2,500 by actively pitching and selling our products to every customer.
- Offered the Operation Specialist position by Pharmacy Coordinator.
- Since I have been in leadership, every annual inventory has been positive.
- One of ten technicians in Tucson that took initiative to become certified to vaccinate.
- Received "exceeds" on all job performance reviews.
Timeline
Lead Pharmacy Technician
Fry's Food And Drug
01.2021 - Current
Pharmacy Technician
Fry's Food And Drug
03.2011 - 01.2021
High School Diploma -
Pima Community College
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