Karine Veilleux
Portage
Summary
Dynamic professional with a background in customer service and education. Skilled in multilingual communication and fostering positive relationships, contributing to enhanced learning and guest experiences. Committed to creating engaging environments that promote inclusivity and respect.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
Willow MedSpa
Portage, MI
09.2025 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Answered phone inquiries, providing information about services and products.
- Processed payments and managed billing inquiries efficiently.
- Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
- Developed strong working relationships with team members, fostering a positive work environment.
French Language Instructor
Kalamazoo Valley Community College
Kalamazoo, MI
09.2016 - Current
- Developed and implemented engaging French language curricula for diverse student groups.
- Facilitated immersive language practice through interactive activities and real-world scenarios.
- Assessed student progress and provided constructive feedback to enhance learning outcomes.
- Utilized technology and multimedia resources to enrich instructional methods and student engagement.
- Provided guidance and support to students struggling with coursework, devising study plans to meet their unique needs and abilities.
- Increased student fluency in French by developing engaging and interactive lessons focused on real-world scenarios.
- Designed assessments to evaluate language proficiency and ensure alignment with course objectives.
- Evaluated student progress through regular assessments, providing constructive feedback for improvement.
French Language Instructor
Western Michigan University
Kalamazoo, MI
09.2013 - 08.2019
- Fostered a positive learning environment that encouraged open communication between students, promoting inclusivity and respect for diversity.
- Implemented active learning strategies such as role-playing exercises and group projects that fostered teamwork and enhanced communication skills among students.
- Implemented strategies for differentiation, ensuring that all learners could access course content at an appropriate pace and level of challenge.
- Evaluated student progress through regular assessments, providing constructive feedback for improvement.
Education
Master of Science - Environmental Studies
Université De Sherbrooke
Sherbrooke, Canada07-2001
Bachelor of Science - Economics
Université De Sherbrooke
Sherbrooke, Canada12-2000
Skills
- Customer service
- Appointment scheduling
- Time management
- Cash handling
- Attention to detail
- Team collaboration
- Multilingual communication
- Communicative approach
- Teaching experience
Languages
French
Native or Bilingual
Timeline
Front Desk Receptionist
Willow MedSpa
09.2025 - Current
French Language Instructor
Kalamazoo Valley Community College
09.2016 - Current
French Language Instructor
Western Michigan University
09.2013 - 08.2019
Master of Science - Environmental Studies
Université De Sherbrooke
Bachelor of Science - Economics
Université De Sherbrooke