Summary
Overview
Work History
Education
Skills
Timeline
background-images

Karion Dixon

Statesboro,GA

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Knowledgeable and dedicated customer service professional with extensive experience in Type industry. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

1
1
year of professional experience

Work History

Customer Service Associate

Walmat Supercenter
01.2022 - 01.2023
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Handled billing and payment issues following guidelines, resolving disputes properly.

Education

N/A - Diploma

Statesboro High School
Statesboro, GA
05.2023

Skills

  • Customer Service
  • Customer Service and Assistance
  • Guest Services
  • Basic Computer Skills

Timeline

Customer Service Associate

Walmat Supercenter
01.2022 - 01.2023

N/A - Diploma

Statesboro High School
Karion Dixon