Karis Lane
McDonough,GA
Summary
Highly efficient in customer service, cash handling, and problem solving. Committed to delivering exceptional service and enhancing customer satisfaction. Experienced in fast paced environments, which has strengthened my communication, organizational, and multitasking skills, as well as the ability to quickly learn new systems and procedures while maintaining strong attention to detail.
In addition to my formal work experience, I have assisted an event coordinator with event setup and breakdown, decorating, food service, loading and unloading equipment, and food preparation. I also have experience babysitting and working with infants and children at church. Active church dancer, demonstrating teamwork, discipline, and commitment.
Overview
4
4
years of professional experience
Work History
Cashier
Publix
McDonough, GA
10.2025 - Current
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained organized cash drawer, ensuring proper change distribution and accountability.
- Resolved customer inquiries and concerns, providing exceptional service to enhance satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Facilitated positive shopping experience, greeted customers warmly upon entry.
Team Member
Chic-Fil-A
McDonough, GA
06.2022 - 12.2025
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and loyalty.
- Resolved customer inquiries promptly, contributing to positive dining experiences and repeat business.
- Participated in regular team meetings to discuss performance goals and improvement strategies for service delivery.
- Implemented clean and organized workspace practices to uphold health regulations and enhance productivity.
- Operated register to process payments and collect cash payment for order totals.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Supported new staff through comprehensive onboarding process, ensuring smooth transition into their roles.
- Contributed to store's online presence by updating website and social media platforms with current promotions.
Education
BBA - Finance
Georgia State University
Atlanta, GA05-2028
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Cash handling
- Team collaboration
- Written and verbal communication
- Basic math
- Problem-solving
Languages
Spanish
Limited Working
Interests
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Drawing and Painting
- Interior Design
- Gym Workouts
- Volunteering
- Learning new cooking techniques and expanding my culinary skills
Timeline
Cashier
Publix
10.2025 - Current
Team Member
Chic-Fil-A
06.2022 - 12.2025
BBA - Finance
Georgia State University