Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Karisma Vergara

Karisma Vergara

New Windsor

Summary

Motivated and results-driven professional with experience as a Starbucks Shift Supervisor, where I developed expertise in staff leadership, conflict resolution, and client-focused service in a fast-paced environment. Skilled in scheduling, training, inventory management, and maintaining operational efficiency while fostering a positive and supportive team culture. Recognized for adaptability, problem-solving, and clear communication, with a proven ability to manage multiple priorities under pressure. Currently completing a Bachelor of Science in Biological Sciences with a concentration in Conservation Biology and Ecology, consistently earning placement on the Dean’s List. Passionate about shifting my career toward animal care and eager to bring strong organizational, interpersonal, and client service skills to a veterinary office setting.

Overview

3
3
years of professional experience

Work History

Shift Supervisor

Starbucks
06.2024 - Current
  • Helped store management meet standards of service and quality in daily operations.
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
  • Reviewed documentation such as invoices and shipping paperwork for accuracy and compliance.
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
  • Oversaw inventory and product stock to develop and maintain inventory controls resulting in cost savings and reduced overages.

Barista

Starbucks
07.2022 - 06.2024
  • Controlled line and crowd with quick, efficient service.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Science - Biological Sciences-Conservation Biology & Ecology

Arizona State University
Online
05-2027

Skills

  • Cash handling expertise
  • Staff management
  • Policy enforcement
  • Inventory control and record keeping
  • Conflict resolution techniques
  • Training and mentoring

Languages

Spanish
Native or Bilingual

Timeline

Shift Supervisor

Starbucks
06.2024 - Current

Barista

Starbucks
07.2022 - 06.2024

Bachelor of Science - Biological Sciences-Conservation Biology & Ecology

Arizona State University