Karissa Maxwell
Preschool teacher / Server waitress
Denham Springs,LA
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
* Proactive and caring worker with [over] 7 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Preschool Teacher with engaging nature and enthusiasm for classroom education. Experienced and trained in varying teaching methods with goal to fulfill each student's individual learning needs.
Overview
21
21
years of professional experience
Work History
Server / Waitress
Picadilly Cafeteria
08.2022 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Kept upbeat, professional attitude during fast paced times.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Processed orders and sent to kitchen employees for preparation.
- Bussed and reset tables to keep dining room and work areas clean and sanitized.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Lead Preschool Teacher
Bright Start Academy Montessori Preschool
08.2010 - 05.2012
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Addressed behavioral and learning issues with parents and daycare management.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised 12 children through entire school day.
- Established positive relationships with students and families.
- Created safe and nurturing learning environment for preschoolers.
- Guided students to develop social, emotional and physical skills.
- Monitored classroom to verify safe and secure environment.
- Modeled positive behavior and communication skills for students.
- Implemented age-appropriate curricula to meet needs of young learners.
- Supported students in developing self-esteem and self-confidence.
- Incorporated music, art and literature into curriculum.
- Assessed student progress and provided feedback on educational development.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Utilized books, songs and games to engage students.
Preschool Teacher's Assistant
Cross Point Church Of Christ
08.2009 - 05.2010
- Supervised children during in-classroom activities and on playground.
- Engaged and entertained children through recreational and educational activities.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Organized snack time and nap hours.
- Assisted teacher by developing lesson plans to meet educational goals for each child.
- Communicated with parents to inform about child's progress and classroom behavior.
- Encouraged children to interact with each other and participate in group activities.
- Taught children with creative approaches, methods, and techniques.
- Monitored classroom to verify safe and secure environment.
- Modeled positive behavior and communication skills for 12 to 16 students.
- Created safe and nurturing learning environment for preschoolers.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior.
- Supported students in developing self-esteem and self-confidence.
- Incorporated music, art and literature into curriculum.
- Organized activities to teach preschool children foundational learning skills such as letters and numbers.
- Took part in professional development workshops to boost skills.
- Collaborated with instructors to develop engaging lesson plans.
Receptionist/Administrative Manager
Rick Grainger Anesthesiologist
08.2007 - 08.2009
- Updated reports, managed accounts, and generated reports for company database.
- Managed over 50 customer calls per day.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and implemented improved filing systems for enhanced order and accuracy.
- Greeted visitors, employees and clients politely and professionally for excellent reception service.
- Coordinated office events, seminars and meetings for staff and clients.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Negotiated and executed contracts on behalf of department.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Kept reception area clean, sanitized and neat to give visitors positive first impression.
Preschool Teacher
Parkview Baptist Preschool
09.2002 - 05.2005
- Developed weekly lesson plans and activities to engage children and promote learning.
- Established positive communication with parents in daily conversation and formal conferences.
- Maintained organized, fun and interactive classroom to help children feel safe.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
- Educated students in foundational concepts such as shapes, numbers, and letters.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Applied play-based strategies to provide diverse approaches to learning.
- Addressed behavioral and learning issues with parents and daycare management.
- Monitored students' academic, social, and emotional progress and recorded in individual files.
- Assisted and supervised 16 children through entire school day.
- Worked with teaching staff to evaluate individual progress and recommend appropriate learning plans.
- Established positive relationships with students and families.
- Guided students to develop social, emotional and physical skills.
- Modeled positive behavior and communication skills for students.
- Implemented age-appropriate curricula to meet needs of young learners.
- Supported students in developing self-esteem and self-confidence.
- Incorporated music, art and literature into curriculum.
- Protected children in-class, at recess and off-site with observational skills and positive reinforcement for good behavior .
Education
High School Diploma -
Mabank High School
Mabank, TX05.1990
Skills
- Courteous Phone Demeanor
- High-Volume Dining
- Warm and friendly
- Guest Satisfaction
- Menu Item Recommendation
- High-Energy and stamina
- To-Go Order Preparation
gardening, exercising, arts & crafts also cooking especially baking
Gardening has been a lifetime love since a child with my grandmother. She had the most beautiful garden with almost every vegetable you could imagine and the best juicy tomatoes. I myself enjoy a small garden , it is what I refer to as my lil salsa garden. Exercise is a must for me , I believe it is beneficial for your whole body and mind to stay balanced in life. Arts and crafts , have been a joy since teaching preschool to being a mother of two amazing daughters on into life now anything from painting, jewelry making, refinishing old furniture to makeovers. Also I enjoy making candles and body scrubs. Baking has to be an all time favorite , I love making others happy and what better way than with a delicious meal or special desert. It also has been a great memory handed down over 3 generations from my grandmother, my mother and along with my daughters. It warms my heart each year when holidays or seasons come and they ask if we can cook or bake a certain meal that we made through out the years to celebrate a special occasion.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson
Timeline
Server / Waitress
Picadilly Cafeteria
08.2022 - 03.2023
Lead Preschool Teacher
Bright Start Academy Montessori Preschool
08.2010 - 05.2012
Preschool Teacher's Assistant
Cross Point Church Of Christ
08.2009 - 05.2010
Receptionist/Administrative Manager
Rick Grainger Anesthesiologist
08.2007 - 08.2009
Preschool Teacher
Parkview Baptist Preschool
09.2002 - 05.2005
High School Diploma -
Mabank High School
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