Personable Office Administrator with 5 years of experience prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Hi, I’m
Karissa Tice
Rancho Cucamonga,CA
Summary
Overview
11
years of professional experience
Work History
Devoted Healthcare, Inc
Human Resources/Office Manager
11.2020 - Current
Job overview
- Post and maintain open positions on external job sites
- Recruiting and sourcing new candidates
- Maintain and create new hire files claims and all EDD related documents
- Assist with Affirmative Action planning (prep, sourcing, job fairs, etc.)
- Audit Union Step increases and Across the Board increases
- Process employee increases, promotions, information changes
- Monitor employees time - cards on ADP/PAYCHEX system
- Process employment verifications for companies or individuals to obtain verification on an employee
- Process all LOA’s (FMLA/CFRA/BB/PDL and Personal)
- Process background checks for potential new hires
- Responsible for sending all pre - adverse and adverse letters to applicants when background checks are flagged
- Responsible for filling all open requisitions with
- Assist with annual budget process for department
- Coordinate and assist with all employee recruitment activities
- Process and maintain records of all requisitions, criminal background checks, DMV acceptability, live scans, etc
- Responsible for all employee relations issues
- Issue employee warnings, PIPs, terminations, etc
- Process employee terminations
- Process all payroll bi - weekly via PayChex & ADP
- Update all policies and procedures (including employee handbook)
- Update and maintain company’s job listing
- Handle all complaints.
O'Grady Peyton
Community Liaison
04.2019 - 11.2020
Job overview
- Community liaison for the Lakewood, fountain valley area
- Assist nurses in getting acclimated to their new area
- Plan out their weeks by getting their apartment and utilities set up as well as taking them to all appointments and helping them with any needs
- Taking care of any on boarding assignments with them and guiding them through their new position.
Extra Space Storage
Store Manager
10.2016 - 02.2019
Job overview
- Managed a 2 million dollar property
- Ensured safety
- Boosted revenue
- Hit monthly goals
- Control inventory
- Handle sales
- Manage complaints
- On my last review I exceeded expectations in every aspect of my job, and I was able to meet goals the store hadn't achieved in over 2 years.
Ghirardelli Chocolate Company
Assistant Manager
05.2012 - 08.2017
Job overview
- I would run a team of 20+ employees on a daily basis to ensure a positive customer experience in the heart of Disney California Adventure
- I would do scheduling as well as deal with call outs and any changes
- Every month I would check sales, balance inventory, and place orders
- I also dealt with all front of house issues and customer complaints
- My employees would continually hit 100% shopper scores on every secret shop and our store was awarded regularly because of it.
Education
American Career College-AnaheimAnaheim, CA
Nursing
University Overview
Gilbert High SchoolAnaheim, CA
High school
05.2008
University Overview
Skills
- Inventory
- Team Building
- Scheduling
- Retail Management
- Assistant Manager Experience
- Customer Service
- Inventory Management
- Store Management Experience
- Management
- Merchandising
- Operations
- Training
- Retail
- Cash Handling
- Sales
Timeline
Human Resources/Office Manager
Devoted Healthcare, Inc
11.2020 - Current
Community Liaison
O'Grady Peyton
04.2019 - 11.2020
Store Manager
Extra Space Storage
10.2016 - 02.2019
Assistant Manager
Ghirardelli Chocolate Company
05.2012 - 08.2017
American Career College-Anaheim
Nursing
Gilbert High School
High school
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