Karl Abang
Sugar Land,Texas
Summary
Server with over 5+ years in the restrauant industry and over 8+ years with customer service knowledge. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Server with over 5 years of experience in fast-paced service environments, skilled in multitasking and problem-solving to enhance customer satisfaction. Proven ability to manage inventory, train staff, and implement efficient systems, contributing to operational excellence. Eager to apply a detail-oriented and adaptive approach to new challenges in a dynamic team setting.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
SERVER/TOGO SERVER
PAPPASITOS CANTINA
Sugar Land, TX
2018 - 01.2022
- -Streamlined order packing process, reducing waiting time.
- -Ensured accuracy in cash handling, minimizing discrepancies.
- -Maintained organization, creating a clean and welcoming environment.
- -Efficiently managed POS entries and digital order accuracy, enhancing customer satisfaction.
- -Supported team in nightly closing tasks, ensuring a clean and organized environment
- Provided menu recommendations, enhancing guest experience through knowledgeable service.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
General Merchandise Lead
Target
Richmond, TX
09.2024 - 04.2026
- Paid attention to detail while completing assignments.
- Strengthened communication skills through regular interactions with others.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Resolved problems, improved operations, and provided exceptional service.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Adaptable individual with exceptional interpersonal skills and talent for building relationships. Known for delivering outstanding service and enhancing client satisfaction. Focused on fostering positive interactions and creating collaborative environment.
BARISTA-BARTENDER
SNOOZE : AN AM EATERY
01.2022 - 01.2024
- -Trained new staff on menu details and POS operation, enhancing team efficiency
- -Played a pivotal role in maintaining bar’s reputation by accepting and accomplishing unique requests
- -Implemented efficient inventory management, ensuring the bar was always ready for service
- -Developed strong multitasking and collaborative skills
- Engaged with customers to provide personalized service and recommend menu items.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
IN STORE SHOPPER
WHOLE FOODS MARKET
01.2020 - 01.2021
- Navigated store effectively to collect products
- Uphold sanitation standards by cleaning shopping carts.
- Prepared and bagged grocery orders with attention to detail.
- Delivered grocery bags to customer cars, ensuring customer satisfaction.
Education
BIOLOGY MAJOR
UNIVERISTY OF HOUSTON
Houston, TX04.2028
Skills
- Able to fulfill orders in a quick and timely manner with excellent time management
- Able to keep a work area clean and organized
- Detail oriented and compassionate with others
- Able to learn new forms of systems with helping with online orders
- Coaching and mentoring
- Merchandising strategies
Certification
TABC certified
Interests
Basketball, cooking, playing guitar, painting, traveling
Timeline
General Merchandise Lead
Target
09.2024 - 04.2026
BARISTA-BARTENDER
SNOOZE : AN AM EATERY
01.2022 - 01.2024
IN STORE SHOPPER
WHOLE FOODS MARKET
01.2020 - 01.2021
SERVER/TOGO SERVER
PAPPASITOS CANTINA
2018 - 01.2022
BIOLOGY MAJOR
UNIVERISTY OF HOUSTON