Karla Castillo
Middletown,RI
Summary
Medical professional prepared for this role, bringing valuable experience in clinical and administrative functions. Known for reliable support in patient care and effective communication with healthcare teams. Strong focus on collaboration and adaptability to meet changing priorities. Proficient in patient interaction, medical record management, and office support tasks.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Medical Assistant
Ortho Rhode Island
11.2025 - Current
- Trained new staff on clinical protocols and office procedures, fostering team competency and collaboration.
- Conducted patient follow-ups post-surgery, monitoring recovery progress and addressing concerns promptly.
- Obtained client medical history, medication information, symptoms, and allergies.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Medical Assistant
Newport Coast Surgery Center
02.2025 - 10.2025
- Performed medical records management, including filing, organizing and scanning documents.
- Administered clinical procedures, ensuring patient comfort and adherence to safety protocols.
- Assisted physicians with examinations, enhancing workflow efficiency and patient care quality.
- Managed patient records using electronic health record (EHR) systems, ensuring accuracy and confidentiality.
- Coordinated scheduling for surgeries and appointments, optimizing clinic operations and reducing wait times.
Gas Turbine Systems Technician (Mechanical)
U.S. Navy
01.2019 - 09.2024
- Maintaining and operating gas turbine engines, generators and auxiliary equipment
- Inspects and tests machines and equipment to diagnose problems.
- Tests lubricants and fuel for contamination and quality.
- Works with blueprints, schematics and charts.
Behavioral Health Admin Assistant-Intern
Sentiero SkillBridge
03.2024 - 08.2024
- Managed the reception desk, providing support to patients and responding to patient expectations of service.
- Handled incoming phone calls and emails to handle customer inquiries.
- Carried out administrative duties while developing and maintaining computer and manual filing systems.
Education
Associates Degree - Early Childhood Education
Copper Mountain College
No Degree - Medical Assistant Certification
Concorde Career College
Skills
- Communication skills
- Interpersonal skills
- Teamwork
- Detail-oriented
- Multitasking
- Time management
- Administrative maintenance
- Patient records management
Certification
- CPT - Certified Phlebotomy Technician
Languages
Spanish
Professional Working
Timeline
Medical Assistant
Ortho Rhode Island
11.2025 - Current
Medical Assistant
Newport Coast Surgery Center
02.2025 - 10.2025
Behavioral Health Admin Assistant-Intern
Sentiero SkillBridge
03.2024 - 08.2024
Gas Turbine Systems Technician (Mechanical)
U.S. Navy
01.2019 - 09.2024
Associates Degree - Early Childhood Education
Copper Mountain College
No Degree - Medical Assistant Certification
Concorde Career College