Karla Cortez
Manassas,VA
Summary
High school student looking to get started in retail after working in a fast food environment for almost a year. I'm responsible, easy to talk to, and ready to work hard. I learn new things quickly and approach things with a positive attitude to ensure that I do my best. I am excited to help out customers and support the team.
Overview
2
2
Languages
1
1
year of professional experience
Work History
Crew Member
McDonald's
Manassas, Virginia
11.2025 - Current
- Provided friendly customer service during high-volume meal periods.
- Served food promptly during peak hours, contributing to positive guest experiences. for positive guest experiences.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Collaborated with team members to streamline order processing and improve service delivery.
- Operated kitchen equipment, ensuring proper food preparation and safety standards.
- Maintained cleanliness of dining area, including tables and condiment stations.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Supported training of new crew members on operational procedures and safety protocols.
- Organized and restocked supplies to support operations and team productivity.
Education
Manassas Park High School
Manassas Park, Virginia09-2026
Skills
- Customer support
- Team collaboration
- Time management
- Cash handling
- Food safety standards
- Supply restocking
- Conflict resolution
- Cleaning
- Point-of-sale system
- Order processing
Languages
English
Native/ Bilingual
A1
Spanish
Native/ Bilingual
A1
Timeline
Crew Member
McDonald's
11.2025 - Current
Manassas Park High School