Karla Delgado
Broomfield,CO
Summary
Customer focused retail associate with solid understanding of retail dynamics and customer service standards. Experienced providing quality product recommendations and solutions to meet customer needs and exceed expectations. Committed to executing sales, service and customer experience initiatives driving strong sales.
Overview
2
2
years of professional experience
Work History
Sales Associate
Bath and Body Works
Broomfield, Colorado
07.2025 - Current
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Participated in team meetings to discuss sales strategies and promotional events.
- Stocked shelves and replenished inventory to ensure product availability.
- Processed transactions accurately using point-of-sale systems.
- Maintained product displays and ensured store cleanliness and organization.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Educated customers on product benefits and usage for informed purchasing decisions.
Sales Associate
Forever 21
Broomfield, Colorado
06.2023 - 08.2024
- Assisted customers with product selections and inquiries.
- Managed inventory levels and restocked shelves as needed.
- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
- Educated customers about promotions and loyalty programs.
- Maintained a clean work environment by sweeping, dusting, vacuuming and mopping floors.
- Completed transactions in an efficient manner while providing excellent customer service.
- Created price tags and merchandise signs for new items.
- Promoted special offers and discounts to encourage additional purchases.
Education
High School Diploma -
Vantage Point High School
Northglenn, CO05-2024
Skills
- Customer service
- Inventory management
- Point-of-sale operation
- Product merchandising
- Sales strategy development
- Customer relationship management
- Problem solving
- Task prioritization
- Reliable and punctual
- Sales strategies
Affiliations
- I enjoy learning about fashion/fashion trends and I keep up with current trends
- I am an out-going person with a social personality however I am very serious when it comes to work and have been nominated and named employee of the month twice during my time at Forever 21
Languages
Spanish
Native/ Bilingual
Timeline
Sales Associate
Bath and Body Works
07.2025 - Current
Sales Associate
Forever 21
06.2023 - 08.2024
High School Diploma -
Vantage Point High School