Karla De Paz
Dallas,TX
Summary
Dynamic and dedicated professional with a strong work ethic and integrity, honed at El Rancho Supermercado. Proven ability in customer service and teamwork, consistently enhancing customer experiences. Skilled in cash handling and maintaining accuracy, while fostering a friendly atmosphere that encourages customer loyalty. Committed to excellence in all tasks undertaken.
Reliable Job Title offering strong multitasking, problem-solving and communication skills, as well as strengths in promoting products and finalizing sales. Successful at upselling target items and giving customer positive experiences to drive loyalty and repeat business. Trained in Type areas and flexible with changing business needs.
Overview
9
9
years of professional experience
Work History
Cashier
El Rancho Supermercado
04.2016 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Answered questions about store policies and addressed customer concerns.
Janitorial Worker
ERMC Aviation
06.2024 - 04.2025
- Swept hard surface floors using broom or push broom dust mop.
- Improved overall facility appearance through consistent attention to detail and adherence to cleaning schedules.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed spots from glass doors, mirrors and windows by spraying cleaner and wiping.
- Kept floors clean and hazard-free through regular sweeping, mopping, vacuuming, and polishing activities.
- Enhanced cleanliness and sanitation by routinely performing thorough cleaning tasks in assigned areas.
- Dusted surfaces, ledges, fixtures and furniture.
- Sanitized break area kitchen counters, tables and sinks.
- Cleaned and sanitized drinking fountains.
Janitorial Worker
Magic Building Block Preschool & Childcare Center
02.2023 - 06.2024
- Reduced the spread of germs by regularly disinfecting high-touch surfaces such as door handles and light switches.
- Kept building spaces premises clean inside and outside.
- Maintained a safe environment for building occupants by promptly addressing spills, debris, and other hazards.
- Damp-mopped hard floors to clean and remove residue or spillage.
- Contributed to a pleasant atmosphere for visitors through diligent upkeep of common areas, restrooms, and entryways.
- Collaborated with other janitorial staff members to complete large-scale projects quickly and efficiently.
- Upheld company standards for cleanliness in all areas through proactive identification and resolution of potential problem spots.
- Polished stainless steel fixtures and furniture details.
- Ensured a welcoming environment for guests by keeping entranceways clear of debris, snow removal where applicable, or washing windows as needed.
- Increased safety awareness by reporting potential maintenance issues or hazardous conditions to appropriate personnel.
- Replaced and refilled paper towel and toilet paper dispensers for users convenience.
- Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Material Handler
FedEx Ground
10.2021 - 02.2023
- Assisted in maintaining inventory levels of cleaning supplies, ensuring timely replenishment when necessary.
- Hand-cleaned telephones, door knobs and remote controls.
- Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
- Supported recycling initiatives by properly sorting waste materials into designated bins for collection.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
Freight Handler
Walmart Supply DC
10.2018 - 02.2019
- Loaded and unloaded trucks.
- Inspected freight for any damage or faults prior to loading.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
- Sorted and organized packages to make deliveries to correct address.
- Packed items to meet shipping requirements.
- Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
Education
Moisés Molina High School
Dallas Tx 06.2009
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Friendly, positive attitude
- Teamwork and collaboration
- Attention to detail
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Janitorial Worker
ERMC Aviation
06.2024 - 04.2025
Janitorial Worker
Magic Building Block Preschool & Childcare Center
02.2023 - 06.2024
Material Handler
FedEx Ground
10.2021 - 02.2023
Freight Handler
Walmart Supply DC
10.2018 - 02.2019
Cashier
El Rancho Supermercado
04.2016 - Current
Moisés Molina High School
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