Karla D. Guzman
Summary
Reliable administrative secretary with experience managing front desk operations and offering general office support. Detail-oriented with background coordinating scheduling and managing data entry. Motivated individual with eagerness to put my skills to work in the legal field.
Overview
3
3
years of professional experience
Work History
Administrative Secretary
Hartford HealthCare Behavioral Health Department
06.2022 - Current
- Data Entry (ex: managing department Excel spreadsheet with daily ChildFirst Department home visits), entering referrals/scanning important intake documents
- Managing 4 department schedules (for 5+ clinicians and Medical Director)
- Customer service (answering phone calls, emails, verifying insurance, etc.)
- Assist with intake referrals when needed
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Assisted Medical Director with transcribing client diagnoses
Victim Advocate Intern
CT Judicial Branch
09.2023 - 12.2023
- Gained familiarity with courtroom procedures/vocabulary and programs
- Shadowed victim advocate Monday- Friday in courtroom and office
- Helped maintain and prepare reports pertaining to cases
- Supported victims, family members and witnesses through law enforcement, healthcare and social services
- Collected, arranged, and input information into database system.
Education
Bachelors - Legal Studies
Charter Oak State College
New Britain, CT12.2023
Associates Degree/Certificate - Paralegal/Legal Studies
Naugatuck Valley Community College
Waterbury, CT01-2022
Skills
- Data entry
- Microsoft suite (excel, outlook, word, teams)
- Adaptability
- Customer service
- Scheduling and calendar management
- Administrative support
- Bi-lingual (fluent English and Spanish) reading, writing, verbal
Certificates Memberships
- Paralegal/Legal Assistant certificate
- Alpha Beta Gamma International Honor Society
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Victim Advocate Intern
CT Judicial Branch
09.2023 - 12.2023
Administrative Secretary
Hartford HealthCare Behavioral Health Department
06.2022 - Current
Bachelors - Legal Studies
Charter Oak State College
Associates Degree/Certificate - Paralegal/Legal Studies
Naugatuck Valley Community College
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