Summary
Overview
Work History
Education
Skills
Languages
Timeline
Receptionist
Karla Hernandez

Karla Hernandez

Las Vegas,NV

Summary

Energetic Hostess with exceptional experience-enhancing customer experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Helpful Hostess processes customer transactions, organizes reservations and coordinates dining room staff. Demonstrated success in working with staff to create unique dining experiences. Offering experience working in restaurant settings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.

Overview

2
2
years of professional experience

Work History

Busser

Los Ojos Locos Sports Bar Casino
2023.03 - 2023.09
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.

Restaurant Hostess

Denny’s
2023.01 - 2023.08
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Answered customer questions about hours, seating, and menu information.

Busser

La Mojarra Loca
2021.02 - 2022.10
  • Reset and cleaned tables quickly to prepare for new customers.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter, and kitchen surfaces.

Education

Diploma -

Global Community High School
Las Vegas, NV
03.2021

Skills

  • High-Volume Dining
  • Reservation Coordination
  • Bill Computation
  • Reservations Coordination
  • Cash Handling
  • Payment Processing
  • Front-Of-House Display Creation
  • Server Support

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Busser

Los Ojos Locos Sports Bar Casino
2023.03 - 2023.09

Restaurant Hostess

Denny’s
2023.01 - 2023.08

Busser

La Mojarra Loca
2021.02 - 2022.10

Diploma -

Global Community High School
Karla Hernandez