Results-oriented sales worker engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Hi, I’m
Karla Mendieta
Miami,FL
Summary
Overview
6
years of professional experience
1
Certification
Work History
Carrot Fertility
Account Executive
04.2021 - 12.2023
Job overview
- Reached 107% quota achievement for FY 2022
- Oversee and manage end-to-end sales cycle, from prospecting clients to securing deals, for multiple divisions
- Owned the sales process from prospecting, discovery call, product demonstrations, business presentation, proposal delivery, to contract negotiation and deal closure
- Plan, execute and close leads, contribute to the company's strategic objectives, and successfully increased client pool by 35%
- Provide continuous and frequent after-sales support to clients to enhance customer's success
- Collaborate with customer success department to ensure sustainable account growth throughout customer journey
- Build long-term strategic relationships with clients and expand business reach
- Coordinate proposal responses to Request for Proposals (RFPs)
- Led webinars and in-person presentations to grow company exposure and awareness.
- Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
- Qualified leads, built relationships and executed sales strategies to drive new business.
- Streamlined customer onboarding process for accelerated product adoption and increased retention rates.
SpaceNK
Store Manager
02.2019 - 04.2021
Job overview
- Coaching team to ensure a 'customer first' experience is delivered consistently
- Ensuring consistent product training and knowledge to provide unbiased customer advice
- Exceeding sales targets and delivering LFL growth along with ATV, AUS and conversion
- Exceeding the company acquisition target for N.dulge
- Managing payroll spend within budget through effective scheduling and people planning
- Managing stock file accuracy - adhering to all stock handling policies to ensure stock accuracy and minimize stock loss
- Communicating clearly and concisely with all internal and external business partners to drive business opportunities
- Creating an inclusive, welcoming and approachable environment for employees to thrive in
- Coaching and developing the team to achieve their full potential.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Bellami
East Coast Training Manager/Store Manager
10.2017 - 02.2019
Job overview
- Responsible for gaps in training content and materials that need updating to generate higher productivity and safety among staff
- Had complete ownership for 2 locations: Miami & NYC
- Provide ongoing coaching and support to store managers in the East coast, helping them implement the skills and knowledge acquired through training programs and ensuring consistent and effective leadership across stores
- Helped manage relationships with VIP clients, key influencers, creating content for Bellami's Social Media platform
- Achieve individual revenue goals by educating and consulting with salon owners and stylist
- Promote, plan, coordinate and assist in the execution of regional and national company-sponsored, business development and educational events
- Attend all company-provided meetings and training.
- Increased brand awareness by developing and implementing comprehensive marketing strategies.
- Designed and implemented advertising and public relations activities.
- Negotiated favorable contract terms with partners, securing advantageous agreements that supported the company''s financial goals.
- Organized successful partner events to foster networking opportunities and strengthen industry relationships.
Education
Barry UniversityMiami
from Broadcast Communication
University Overview
Skills
- Salesforce, Gong, Outreach, Orum, Salesloft, etc
- Inbound Sales
- Value-based selling
- Account Management
- Budget Management
- Leadership
- Territory Management
- Forecast Preparation
- Relationship building
- Pipeline Management
- Customer Relationship Management
- Contract Negotiation
- Partnership Development
- Growth Strategies
- Onboarding and Orientation
Websites
Accomplishments
Accomplishments
- Hosted a TV Show called, “Making it Here: Teenstyle” on PBS in 2010.
Certification
- Hospitality & Tourism Management, Florida Atlantic University- 2021
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Account Executive
Carrot Fertility
04.2021 - 12.2023
Store Manager
SpaceNK
02.2019 - 04.2021
East Coast Training Manager/Store Manager
Bellami
10.2017 - 02.2019
Barry University
from Broadcast Communication