Karla Montoya Salazar
Las Vegas,,NV
Summary
Organized and dependable candidate skilled at managing multiple priorities with a positive attitude and a focus on accuracy. A results-oriented achiever with proven success in exceeding targets in fast-paced environments, combining strategic thinking with hands-on experience. Known for strong organizational capabilities, excellent time management, and problem-solving skills, demonstrating reliability and adaptability. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
5
5
years of professional experience
Work History
Quality Assurance Specialist
Builders FirstSource
09.2021 - 09.2024
- Provided updates on quality metrics, highlighting production deficiencies to team leadership and ensuring compliance with industry regulations.
- Enhanced customer satisfaction by promptly addressing issues and implementing effective solutions.
- Optimized QA workflows through automation tools and prioritized testing schedules based on product release timelines.
- Conducted thorough testing and audits, identifying defects early to improve product quality and mitigate compliance risks.
- Collaborated with cross-functional teams, strengthened vendor relationships, and educated employees on QA standards.
The Nepantla Program Student Ambassador
Nevada State University
05.2019 - 06.2021
- Acted as a liaison for prospective students and visitors, providing information about university life and leading campus tours each semester.
- Collaborated with various departments and student organizations to promote engagement, enhance the campus community, and plan events specifically for first-generation college students.
- Contributed to university marketing campaigns by sharing testimonials and personal experiences across social media and other platforms.
- Mentored students to improve satisfaction and foster connections, creating welcoming spaces for new students to engage with one another.
- Developed leadership and public speaking skills through specialized training and by representing the university at events like open houses, college fairs, and community outreach initiatives.
Education
Bachelor of Arts - Psychology
Nevada State University
Henderson, NV06.2021
Skills
Analytical Thinking
Customer Service
Team Leadership
Public Speaking
Relationship Building
Spanish Fluency
Detail Oriented
Problem-solving skills
Languages
Spanish
Native or Bilingual
American Sign Language
Limited Working
Timeline
Quality Assurance Specialist
Builders FirstSource
09.2021 - 09.2024
The Nepantla Program Student Ambassador
Nevada State University
05.2019 - 06.2021
Bachelor of Arts - Psychology
Nevada State University
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