Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karla Ornelas-Salazar

Kansas City,KS

Summary

Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.

Overview

2
2
Languages
3
3
years of post-secondary education
3
3
years of professional experience

Work History

Sales Associate

Famous Footwear
Overland Park, Kansas
05.2026 - Current
  • Assisted customers with product selection and footwear fitting.
  • Maintained organized and visually appealing sales floor displays.
  • Processed transactions accurately using point-of-sale systems.
  • Assisted customer phone calls, professionally with a timely manner
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Sales Associate

Hobby Lobby
Overland Park, Kansas
10.2024 - Current
  • Maintained organized and visually appealing sales floor displays.
  • Provided exceptional customer service to enhance shopping experience.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Made sure discounts and sales were accurately applied to items

Sales Associate

Ross Dress for Less
Overland Park
04.2023 - 11.2024
  • Maintained organized and visually appealing sales floor displays.
  • Processed transactions accurately using point-of-sale systems.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Upsold additional items based on customer interests and needs.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Provided exceptional customer service to enhance shopping experience.
  • Restocked merchandise and ensured inventory accuracy on the sales floor.

Education

Bachelor of Arts - Psychology

Avila University
Kansas City, MO
05.2023 - 08.2026

Skills

  • Customer service
  • Visual merchandising
  • Transaction processing
  • Inventory management
  • Effective communication
  • Sales trends
  • Conflict resolution
  • Problem-solving skills

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Sales Associate

Famous Footwear
05.2026 - Current

Sales Associate

Hobby Lobby
10.2024 - Current

Bachelor of Arts - Psychology

Avila University
05.2023 - 08.2026

Sales Associate

Ross Dress for Less
04.2023 - 11.2024
Karla Ornelas-Salazar