Karla Quintanilla
Reston,VA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Server
Gregorio's Trattoria
05.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Work with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Explain menu items and suggested appropriate options for food allergy concerns.
- Seat customers in timely manner by managing reservations and waitlists skillfully.
- Increase sales significantly by upselling higher-end products to customers.
- Check guests' identification before serving alcoholic beverages.
Cashier
Reston Town Center Ice Skating Pavillon
11.2020 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Provided proper equipment for skating
- Monitored skating pavillion and redirected guest
- Provided individual help with skating
Cashier
Bonchon Chicken
05.2020 - 05.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Cleaned facility with proper equipment
Lifeguard
Water Mine Family Swimmin'Hole
05.2020 - 09.2020
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Provided friendly customer service to guests and addressed concerns.
- Monitored safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Educated patrons on safety protocols and enforced safety rules.
- Scanned main areas to monitor for any safety risks.
Education
High School Diploma -
South Lakes High School
Reston, VA06.2022
Skills
- Quality Control
- Sales Techniques
- Dining Room Cleaning and Upkeep
- First Aid
- Safety Monitoring
- Emergency Medical Treatment
- Verbal and Written Communication
- Food Safety Standards
- Time Management Skills
- Cash Management
Certification
- Certified in Basic Life Support , American Heart Association , October 2021- Present
- Certified in Stop The Bleed , The Committee On Trauma, October 2021- Present
- CNA in training
Additional Information
Attending Northern Virginia Community College.
Languages
Spanish
Native or Bilingual
Timeline
Server
Gregorio's Trattoria
05.2021 - Current
Cashier
Reston Town Center Ice Skating Pavillon
11.2020 - 03.2022
Cashier
Bonchon Chicken
05.2020 - 05.2021
Lifeguard
Water Mine Family Swimmin'Hole
05.2020 - 09.2020
High School Diploma -
South Lakes High School
- Certified in Basic Life Support , American Heart Association , October 2021- Present
- Certified in Stop The Bleed , The Committee On Trauma, October 2021- Present
- CNA in training
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