Karla Ramos
Tomball,TX
Summary
Achieved team cohesion and motivation, leading to target accomplishment. ,Delivered strong leadership to enhance team collaboration and productivity. ,Drove successful outcomes through effective team dynamics and motivation.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Supervisor
DBAT The Woodlands
Oak Ridge North, Texas
04.2026 - Current
- Supervised daily operations to ensure smooth workflow and team collaboration.
- Trained new staff on safety procedures and operational protocols.
- Assisted in scheduling shifts to optimize team coverage and efficiency.
- Communicated with team members to address concerns and improve morale.
- Monitored equipment usage to ensure proper maintenance and functionality.
- Implemented standard operating procedures for consistent task execution.
- Facilitated team meetings to discuss goals and operational updates.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Healthy Barista
Klein Nutrition
Spring, Texas
01.2026 - 04.2026
- Prepared and served a variety of beverages to customers.
- Maintained cleanliness and organization of work area and equipment.
- Engaged with customers to provide excellent service and product recommendations.
- Operated cash register and processed customer transactions accurately.
- Followed health and safety guidelines during food preparation and service.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Seaman Recruit Trainee
United States Navy, USN
Chicago, Illinois
06.2025 - 11.2025
- Assisted in daily operations and maintained equipment readiness for training exercises.
- Collaborated with team members to execute standard operating procedures efficiently.
- Conducted safety checks and ensured compliance with military regulations and protocols.
- Participated in drills to develop teamwork and communication skills under pressure.
- Supported logistical planning by organizing supplies and equipment for missions.
- Attended training sessions to learn about Navy policies, procedures, and best practices.
- Worked alongside senior team members to learn related job tasks and roles.
- Participated in brainstorming sessions to generate ideas for marketing campaigns.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategies to take advantage of new opportunities.
Supervisor
DBAT The Woodlands
Oak Ridge North, TX
07.2024 - 06.2025
- Supervised daily operations to ensure smooth workflow and team collaboration.
- Trained new staff on safety procedures and operational protocols.
- Assisted in scheduling shifts to optimize team coverage and efficiency.
- Communicated with team members to address concerns and improve morale.
- Monitored equipment usage to ensure proper maintenance and functionality.
- Implemented standard operating procedures for consistent task execution.
- Facilitated team meetings to discuss goals and operational updates.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Bartender
Clubhouse Cigar Lounge
Tomball, TX
02.2024 - 07.2024
- Mixed cocktails and beverages for diverse clientele at upscale cigar lounge.
- Maintained cleanliness and organization of bar area and equipment daily.
- Provided exceptional customer service to enhance guest experience and satisfaction.
- Engaged with customers to recommend cigars that complemented their drink choices.
- Followed safety and health regulations in all food and beverage handling practices.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Medical Scribe
Tomball Sports Medicine and Orthopedics
Tomball, TX
03.2023 - 02.2024
- Recorded physician-patient interactions during orthopedic consultations and treatments.
- Maintained accurate electronic medical records using specialized software systems.
- Assisted healthcare professionals by documenting clinical information in real-time.
- Ensured compliance with medical documentation standards and best practices.
- Coordinated communication between patients and medical staff for efficient care delivery.
- Reviewed and organized patient charts before appointments for timely access to information.
- Input details about patient histories, physical examinations, medications and other information into physical or electronic charts.
- Followed clinicians throughout shift in high-volume, busy environments.
- Demonstrated knowledge of terminology for multiple medical specialties, consistently seeking ongoing training to expand and maintain knowledge base.
- Observed examinations and procedures performed by physicians to document findings accurately in the EMR system.
- Evaluated charts, documents and orders and made timely corrections.
- Translated medical jargon and short-hand data into correct terminology.
- Communicated effectively with staff members across departments to ensure that all necessary paperwork is completed correctly and promptly.
Cashier and Pharmacy Technician
Kroger
Tomball, TX
10.2021 - 06.2023
- Processed customer transactions accurately and efficiently at point of sale.
- Assisted customers with product inquiries and provided exceptional service.
- Maintained cleanliness and organization of checkout area for optimal flow.
- Handled cash, credit, and debit transactions while ensuring security protocols.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Trained new cashiers on register operations and customer service standards.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Sales associates
Famous Footwear
Tomball, TX
07.2017 - 02.2019
- Assisted customers in selecting footwear that fits their needs.
- Maintained organized merchandise displays to enhance customer experience.
- Processed sales transactions accurately and efficiently at the register.
- Provided product knowledge to customers about footwear features and benefits.
- Handled customer inquiries and resolved issues with professionalism and care.
- Participated in inventory management by restocking shelves and conducting counts.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Server
Locatellis Pizza
Cypress, Texas
10.2019 - 08.2020
- Provided exceptional customer service in a fast-paced dining environment.
- Maintained cleanliness and organization of dining and service areas.
- Assisted in menu planning and daily specials with the kitchen staff.
- Collaborated with team members to ensure smooth service during peak hours.
- Processed customer orders efficiently using point-of-sale systems.
- Educated guests about menu items and provided recommendations.
- Handled cash and credit transactions accurately at the register.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
Education
Phlebotomy Technician Certification - Phlebotomy
CALRegional
The Woodlands, TX05.2026
Graduated - undefined
Tomball High School
Tomball, TX06.2019
Skills
Patient care
Medical terminology
Electronic medical records
Team collaboration
Customer service
Problem resolution
Safety procedures
Verbal and written communication
Relationship building
Analytical thinking
Safety protocols
Project management
Decision-making
Processes and procedures
Certification
CPR and BLS certified
Timeline
Supervisor
DBAT The Woodlands
04.2026 - Current
Healthy Barista
Klein Nutrition
01.2026 - 04.2026
Seaman Recruit Trainee
United States Navy, USN
06.2025 - 11.2025
Supervisor
DBAT The Woodlands
07.2024 - 06.2025
Bartender
Clubhouse Cigar Lounge
02.2024 - 07.2024
Medical Scribe
Tomball Sports Medicine and Orthopedics
03.2023 - 02.2024
Cashier and Pharmacy Technician
Kroger
10.2021 - 06.2023
Server
Locatellis Pizza
10.2019 - 08.2020
Sales associates
Famous Footwear
07.2017 - 02.2019
Graduated - undefined
Tomball High School
Phlebotomy Technician Certification - Phlebotomy
CALRegional