Karla Suazo

Keep up-to-date on changes in laws and regulations impacting the assigned compliance focus areas and promptly communicate this information to line compliance personnel, and executive management. Provides technical expertise as needed to implement the changes. Sets minimum standards for compliance testing and monitor results, as well as provide an ongoing assessment of the Bank’s compliance focus area. Work independently to create & maintain databases and comprehensive status reports for providing risk-focused information regarding the Bank’s compliance with certain regulations to executive and line management, the UBOC Board of Directors, and the OCC. Coordinate regulatory examinations of the assigned compliance focus areas by federal regulators or other internal or external auditors. Monitor status of any necessary corrective actions. Maintain effective working relationships with line management, and provide technical assistance, training, information, and analysis to line compliance personnel. Initiate and complete special project assignments, such as due diligence examinations, task force projects, or special ad hoc reviews delegated by Team Leader or Chief Compliance Officer. Keep Team Leader and Chief Compliance Officer informed of compliance issues. Prepare and present reports to management and to community groups regarding status of compliance in areas of compliance focus

Conducts transaction and process testing and analyses to evaluate the effectiveness of Line of Business controls to assess Regulatory Compliance risks to key business objectives. Executes testing in a timely manner, while maintaining target accuracy. Assists with preparation of testing results, communicating findings and recommendations to Team Lead / Sr. Compliance Testing Specialist. Assists with analyzing control deficiencies based upon testing results. Partner with management to communicate testing trends and results. Escalates issues to Team Lead / Sr. Compliance Testing Specialist appropriately and expediently. Provide guidance to and share best practices with junior testers.

Responsible for control-based testing the Deed in Lieu and Short Sales Dept for HAFA and Non HAFA files. Ensuring all info entered is accurate and associate is following policies and procedures according to Government and Bank regulations. Assist in gathering and organizing data that will help track, report and manage loan level findings, internal control gaps and mitigation plans. Assisted CD&E with Test Script Development.

Daily duties include mitigating losses, negotiating offers with agents and making sure all fees are within BAC guidelines. Maintaining a two day or less turn time in responding to agent inquiries, make sure all negotiator tasks are completed in a timely manner, keeping your loans up to date and making sure the agents know the status of short sale at all times. Ordered Appraisals, and titles through Sharepoint. Welcome Calls to customers to ensure they qualified for DIL. Foreclosure Specialist for the DIL dept. . Followed up and ensured the postponements were being made in a timely manner.

Daily duties included: reviewing, underwriting and analyzing financial statements, and credit reports for loan requests. Negotiated with dealers based on lending guidelines. Contacted dealers daily and solicited for business, locked deals down to add to the books. Created a daily action plan spreadsheet and followed through to ensure business would increase. Answered phones, rehashed deals with dealers. Followed up with dealers on approvals, performed customer interviews to ensure the accuracy of applications. Ability to calculate advances and debt ratios, percentage analysis. Restructured loans for approvals based on customer’s financial information.

Responsible for a team of ten employees in the loan processing/funding department. Ensured the team was following state and Wells Fargo policies and procedures by performing compliance reviews on booked loans. Coached the team on new policies, guidelines, and procedures. telephones, filing, calling customers to ensure accuracy of application, servicing and follow up with dealers, taking heated calls, held informative meetings with other departments to make sure all departments were following the same procedure. Performed audits on closed loan packages to ensure government policies and procedures were being followed and all loan documents were completed correctly. Restructured loans for approvals based on customer’s financial information.

Responsible for contacting internal and external customers to correct closing issues and correcting pertinent documents on closed loans. Made sure loans were within company guidelines and government policies and procedures were being followed through. Verified all information on application and made sure there were no system discrepancies