Karla Trevino
Athens ,GA
Summary
Skilled Front Desk Supervisor successful at solving a range of daily issues with an efficient and professional attitude. Demonstrated adapting to changing demands and learn new information quickly. Skilled in training and managing personnel and providing excellent shift coverage to meet guest needs.
Overview
5
5
years of professional experience
Work History
Front Desk Supervisor
Huaches concrete Llc
Watkinsville
11.2024 - 01.2026
- Managed front desk operations and ensured smooth guest check-in processes.
- Trained and supervised front desk staff in customer service protocols.
- Coordinated scheduling for staff shifts and maintained attendance records.
- Oversaw inventory management for office supplies and guest amenities.
Receptionist
Govea Tax service
Jefferson, Georgia
01.2023 - 10.2024
- Greeted clients and visitors warmly upon arrival at the tax service office.
- Managed incoming calls, directing inquiries to appropriate staff members efficiently.
- Scheduled appointments for clients, ensuring optimal use of available resources.
- Assisted in preparing tax documents and forms for client submission accurately.
Front Desk Receptionist
Homewood Suites
Athens, Georgia
09.2020 - 12.2022
- Greeted guests warmly upon arrival at the front desk.
- Managed check-in and check-out processes efficiently for guests.
- Answered phone calls promptly, addressing guest inquiries and requests.
Education
High School Diploma -
Oconee County High School
Watkinsville, GA01.2009
Skills
- Appointment scheduling
- Office administration
- Attention to detail
- Problem solving
- Schedule coordination
- Cash handling
Languages
Bilingual
English and Spanish
Timeline
Front Desk Supervisor
Huaches concrete Llc
11.2024 - 01.2026
Receptionist
Govea Tax service
01.2023 - 10.2024
Front Desk Receptionist
Homewood Suites
09.2020 - 12.2022
High School Diploma -
Oconee County High School