Karla Tucker
Customer Service
Baton Rouge,LA
Summary
Hardworking and passionate job seeker with strong organizational, listening, and people skills eager to secure a Customer Service position. Ready to help your company excel in achieving goals.
Overview
7
7
years of professional experience
Work History
Sales Associate
Harambee Kulcha Shop
01.2017 - Current
- Organized clothing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Purchase clothing, jewelry and other items to ensure store is fashion forward.
- Handled cash transactions efficiently ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Customer Service Representative
Harambee Kulcha Shop
01.2017 - Current
- Actively listened to customers, handled concerns quickly and efficiently.
- Delivered exceptional customer service to every customer by creating an welcoming and positive in- store experience.
- Maintained professionalism while resolving disputes or conflicts.
- Excellent customer service skills resulting in repeat business.
Education
Bachelor of Science - Healthcare Administration
Our Lady of The Lake College
Baton Rouge, LA12.2009
Associate of Science -
Community College Of The Air Force
Hickam Air Force Base Hawaii05.2001
Skills
- Customer Service
- Time Management
- Problem-solving skills
- Listening Skills
- Multi-tasking strength
- Excellent people skills
- Flexible Schedule
- Cultural awareness skills
Timeline
Sales Associate
Harambee Kulcha Shop
01.2017 - Current
Customer Service Representative
Harambee Kulcha Shop
01.2017 - Current
Bachelor of Science - Healthcare Administration
Our Lady of The Lake College
Associate of Science -
Community College Of The Air Force
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