Summary
Overview
Work History
Education
Skills
Timeline
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Karla Tucker

Customer Service
Baton Rouge,LA

Summary

Hardworking and passionate job seeker with strong organizational, listening, and people skills eager to secure a Customer Service position. Ready to help your company excel in achieving goals.

Overview

7
7
years of professional experience

Work History

Sales Associate

Harambee Kulcha Shop
01.2017 - Current
  • Organized clothing racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Purchase clothing, jewelry and other items to ensure store is fashion forward.
  • Handled cash transactions efficiently ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

Harambee Kulcha Shop
01.2017 - Current
  • Actively listened to customers, handled concerns quickly and efficiently.
  • Delivered exceptional customer service to every customer by creating an welcoming and positive in- store experience.
  • Maintained professionalism while resolving disputes or conflicts.
  • Excellent customer service skills resulting in repeat business.

Education

Bachelor of Science - Healthcare Administration

Our Lady of The Lake College
Baton Rouge, LA
12.2009

Associate of Science -

Community College Of The Air Force
Hickam Air Force Base Hawaii
05.2001

Skills

  • Customer Service
  • Time Management
  • Problem-solving skills
  • Listening Skills
  • Multi-tasking strength
  • Excellent people skills
  • Flexible Schedule
  • Cultural awareness skills

Timeline

Sales Associate

Harambee Kulcha Shop
01.2017 - Current

Customer Service Representative

Harambee Kulcha Shop
01.2017 - Current

Bachelor of Science - Healthcare Administration

Our Lady of The Lake College

Associate of Science -

Community College Of The Air Force

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Karla TuckerCustomer Service