Karla A PEREZ
Houston,TX
Summary
With four years of experience on sales management Karla Perez is a professional focused on delivering exceptional customer experiences to drive consistent revenue growth.
Coordinates resources to meet expected business and customer demands. Sales expert, organized decision-maker and strategic planner with top-notch interpersonal and communication skills.
Great on team work and focused on push to the limit to achieve the succes.
Overview
4
4
years of professional experience
1
1
Certification
Work History
General Manager
THE KIDSTORE
CARACAS, VENEZUELA
06.2020 - 07.2024
- Established and maintained effective communication with staff members to ensure efficient operations.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Coordinated training activities for employees to ensure compliance with company policies and procedures.
- Conducted market research to identify trends, opportunities, and threats in the industry.
- Developed marketing strategies designed to increase brand awareness within target markets.
- Implemented successful business strategies to increase revenue and target new markets.
- Prepared staff work schedules and assigned team members to specific duties.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Conducted employee evaluations to provide adequate feedback and recognize quality performance.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
Education
MBA - Logistics Management
UNIVERSIDAD TECNOLOGICA DEL CENTRO
VENEZUELA05-2019
Skills
- Staff Supervision
- Leadership
- Business Development
- Branding
- Sales
- Business Administration
- Customer experiences
- Client Relations
- Advertising and marketing
- Motivation
Languages
Spanish
Native/ Bilingual
English
Professional
Certification
- Lean Six Sigma for Operational Excellence - IESA
Timeline
General Manager
THE KIDSTORE
06.2020 - 07.2024
MBA - Logistics Management
UNIVERSIDAD TECNOLOGICA DEL CENTRO