Karla M. Villegas
Douglas,AZ
Summary
Proactive Assistant Branch Manager with great financial product expertise and passion for customer service. Commended for going above and beyond to exceed corporate goals demonstrated over 31 years of financial industry expertise.
Overview
31
31
years of professional experience
Work History
Assistant Branch Manager
WaFd Bank
08.2022 - Current
- Assist Branch Manager in optimizing operational effectiveness
- Adhere to and ensure branch staffs adherence to bank policies and procedures
- Proactively seek new business relationships, including networking
- Recognize and act upon opportunities to refer clients to our Commercial Banking team
- As a registered NMLSR employee, I originate consumer loans by completing application interviews with prospect client
- Provide daily leadership, organization, and mentoring to branch staff
VP/ Branch Manager
WaFd Bank
05.2014 - 08.2022
- Reflect the corporate values and ethics, including integrity, teamwork, ownership, simplicity and service.
- Develop strategies to expand the consumer and small business client base.
- Optimize operational effectiveness and profitability to enhance shareholder value.
- Meet production goals by training, motivating, mentoring and providing feedback to staff.
- Ensure high level of customer satisfaction through the delivery of excellent service
- Experience in mortgage with registered NMLSR #1254433.
Banking Center Manager
Bank Of America
04.1993 - 05.2014
- Dedicated to build and nurture strong relationships.
- Passionate and committed to build a strong foundation in my career path with the bank.
- Highly motivated with strong work ethic.
Education
No Degree - General Studies
Western New Mexico University
Silver City, NM08.1991
High School Diploma -
Douglas High School
Douglas, AZ05.1991
Skills
- Team Player- Enjoy sharing knowledge and encouraging the development of others
- Planning and organizing-Refined planning and organizational skills that balance work, team support, responsibilities in timely and professional manner
- Registered NMLSR #1254433 Loan Officer
- Bilingual- Fluent in English and Spanish
Timeline
Assistant Branch Manager
WaFd Bank
08.2022 - Current
VP/ Branch Manager
WaFd Bank
05.2014 - 08.2022
Banking Center Manager
Bank Of America
04.1993 - 05.2014
No Degree - General Studies
Western New Mexico University
High School Diploma -
Douglas High School
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