Karla Virginia Gonzalez Colina
Miami,FL
Summary
Driven professional with extensive experience as a Cashier Team Lead at McDonald's Restaurant, demonstrating exceptional customer service and leadership skills. Excelled in enhancing customer satisfaction and streamlining operations, showcasing a strong work ethic and empathy. Proficient in customer assistance and adept at problem-solving, significantly contributing to team success.
Overview
3
3
years of professional experience
Work History
Cashier
Marlins Park
02.2024 - 03.2024
Making sure purchases were successful, aiding customers, processing payments, kindly making sure customers are satisfied.
Cashier Team Lead
McDonald's Restaurant
08.2021 - 09.2021
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Communicated with customers and team members to solve problems.
Education
GED -
Ronald W. Reagan/Doral Senior High School
Doral, FL06.2024
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
Timeline
Cashier
Marlins Park
02.2024 - 03.2024
Cashier Team Lead
McDonald's Restaurant
08.2021 - 09.2021
GED -
Ronald W. Reagan/Doral Senior High School
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