Karlee Hanna
Rutherford,TN
Summary
I am a people person. I love to meet new people and learn new things. I also like to travel, hunt, and mainly hang with friends and family. I am always open to learn and try new things.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Parham Heating Cooling Plumbing And Electric
11.2022 - 01.2023
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Assembler
MacLean Power Systems
02.2022 - 08.2022
- Assembled components with minimal supervision, exceeding expected project milestones.
- Completed durable assemblies and subassemblies with hand and power tools.
- Conducted quality assurance inspections on finished components and identified issues.
- Followed outlined specifications to implement assembly plans.
Nurse Aide
Dyer Nursing Home
01.2020 - 02.2021
- Provided assistance in daily living activities by dressing, grooming, bathing and toileting patients.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
Education
High School Diploma -
Gibson County High School
Dyer, TN04.2022
Skills
- Staff Training
- Freight Operations
- Microsoft Word
- Account Management
- Active Listening
- Credit Card Payment Processing
- Customer Service
- Customer Account Management
- Calm and Professional Under Pressure
Timeline
Customer Service Representative
Parham Heating Cooling Plumbing And Electric
11.2022 - 01.2023
Assembler
MacLean Power Systems
02.2022 - 08.2022
Nurse Aide
Dyer Nursing Home
01.2020 - 02.2021
High School Diploma -
Gibson County High School
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